Amici's Clubhouse

Was going out with a group to the South Elgin Fest for 7th Heaven and decided to grab some food before we went. Amici's had been bookmarked for a few months so it was a winner for dinner. We walked right in and were seated. The waitress came over and asked what we wanted to drink and gave us menus. Our drinks came out very fast and we weren't ready with our food order yet, so she gave us a few more minutes.  The menu has a lot of choices, but some of them seem a little pricey for a bar if you were not just ordering a burger...the one pasta dish was more expensive then a salad....kinda weird to me. Also, if you wanted to have soup instead of fries you had to pay an extra $2.50....yeah no thanks! I ended up getting the turkey burger with fries. The turkey burger was good, nothing crazy amazing about it and the fries were steak fries that came out hot and actually crispy and not all squishy like they usually are. All in all I would maybe go back if someone else wanted to try it.

The drinks are a little pricey too!!

Just left an evening at amicis. Was one of the WORST experiences in a dinner I have had. We have been there a few times and tonight was the last time!  To start our waitress told us the drink special only to find out that she thought it was Friday not Saturday and charged us full price for what she told us was the special. Second I ordered the the chipotle chicken burrito and asked instead of a flour tortilla if I can have just lettuce as well as veggies instead of fries. The waitress came back and said that the lettuce would be an added charge and the veggies would as well. I said forget the lettuce but still sub the fries for veggies. The food was sub par at best. My side of veggies was 5 broccoli florets if that. To only find that I was charged $3 more dollars for that broccoli. I would have been better off ordering a side of veggies for the $2.25 off menu.  That and the horrible and crabby service. We will never be back.

Wow... Did you hear that? Amici's just dropped the ball.

Now I must admit, I have been there previously and had a fairly good meal (Pasta with Vodka Cream), but my latest experience was one of the worst I have had ANYWHERE!

For starters we walked in and there is like a gift bag pick up for a sponsored run? Not a big deal, if anything one would assume that with all the traffic, they would be fully staffed because common sense would tell you that some people would come pick up their gift bag and stay for a meal......

My wife, daughter and parents were seated by the hostess, who returned shortly and said she would be our waitress. We up our drink orders in and two orders of pretzels appetizers. Our drinks arrived and we ordered our entries, along with a side salad and soup which accompanied our meals.. then we waited... and waited.. my salad arrived and as mentioned in the previous review.. was soaking wet and swimming in balsamic dressing.. No joke. Swimming. The soup had no flavor. So we waited.. and waited and nearly 45min after we ordered.. our pretzel app came out, we ordered another round of drinks and asked about the delay.."someone stole my order of pretzels" and waited. and waited. finally at around the hour and a half mark my father told our waitress that if the food isn't in, we are leaving. She assured us the food would be out in five mine.. 17min later (we timed it) we told the manager we were leaving, she apologized and said they were understaffed blah blah blah, my mother rightfully explained that that was not her problem and waiting and hour 45min for a meal is unacceptable. They gave us our food (to go) and said they would comp one round of drinks.

It didn't end there.. she gave my mother a receipt that said $67.00 that was not itemized.. we did the math.. there was not comp of drinks.. we paid for every terrible thing we endured. Oh, and the food we brought home? Terrible. Going to be hard for me to ever go back.