They do seem to be understaffed and the portion size does not seem to be standard. I almost always get the popcorn shrimp in honey bbq and some nights, it feels like a light snack and some nights I don't even need to touch the side. Also, I've gone a couple of times with coworkers for a drink after work and sometimes if I don't ask for my margarita unsalted, most of the salt ends up in the glass instead of around it.
That being said, I enjoy the flavor of the food and I've always had nice servers, even though they rarely seem to have time to stop by the table. The restaurant, itself, seems clean and well kept.
If the portion size were consistent and the bartenders all knew how to properly salt a margarita (so it doesn't end up tasting like sea water), they could easily get 5 stars.
I have been here 3 times. I like it. I have not had a bad experience so far. The service could be better. There wasn't a greeter at the door once I arrived. I understand that it can be a boring job on a slow night but don't make me wait. Right now I am seated on the floor I usually don't sit here as the service is much slower than being at the bar. My waitress came after about six minutes and took my order. My drink came quickly. Overall this place could use a little improvement but not much. The one star reviews posted because they were upset. You get those time to time.
Review Source:We went there and the food was sub-par, not anything exciting, and the mood of the place was terrible. Â Server was ok and the patio area was okay, except the music was SO LOUD YOU COULDN'T CARRY ON A CONVERSATION with the person at your same table without yelling.
Would not go there again, nothig special about the place.
First time coming here today - serves was excellent and so was the quality of the food!
Had the popcorn shrimp and ribs with fries and a Blue Moon (original) and a spinach dip & onion rings appetizer. All of it was really tasty and the proportions are big!
Really great place to take the family and to enjoy the many TVs they have that, of course, play sports ranging from soccer to golf to football.
I've eaten here twice and I'm a fan. Get there early on game nights or you'll be waiting forever for a table. We have a 2 year old and it's nice to be able to take her somewhere and not have to worry about her being too loud, usually the background noise keeps her quiet. When we go to quieter places- um, yeah, we end up being THAT family. So my review could be a little biased as I've had 2 successful outings here just based on that. The first time we came here, our server totally rocked and our food was great! We did just barely beat the 6pm crowd. The second time we came here was when the Saints and the Patriots were playing. We were fortunate enough to get a table during halftime after only a 20 min wait. Our server did a decent job. Our drinks took a while because I ordered the cider and they had to change out the keg. Man, I waited for what seemed like forever, I know there's a system, but as a former waitress, it's frustrating sometimes to wait on the bartender to make your drinks. So I didn't fault the waiter. They were out of fried pickles that night so we ordered a sampler and it turns out they were out of onion rings too. I'm not too upset though, this is a pretty big game tonight. Everything else that night was great. My hubby could watch the game, we got to go out to dinner, and the 2 year old didn't ruin it for us. As far as food goes, this is not even Olive Garden, and I didn't expect some fancy schmancy meal.... Everything is served pretty much on paper plates and french fry cartons. I think there might be a few kinks to work out with the place, but overall, I really like the place.
Review Source:We are out of towners and visiting friends here. This bw3 was way below par. Took 25 minutes for our server to get our drinks. Mixed drink was watered down. Ordered beer also. $7 for a mix drink that is less than a 2 oz poured(1 1/4 to be exact because we asked our server). Took another 20 min for the replacement drink with a smig more Vodka(still tasted watered down) . Food came got about half way through our stay and our sampler had a F-ing black hair in it. Server Chris mocked us say he couldn't see it multiple times and even put his face in it. My wife has Blonde hair so it definitetly wasn't hers. So he sent it back and he brought back some mini nachos and says "here you go". Free of charge to make up for the hair. That was it. Manager never came over and apologized, we paid for all the beer, and didn't have to pay for our sampler with the side of HAIR. What a bonus!! This place is out of control and needs new management ASAP! Never again for this place if we visit.
Review Source:I've been watching the construction of the BWW for a while and have been hyped up about going to it. I love going to BWW at other locations and my experience has been pleasant. I came here the day after grand opening. All I have to say is.....meh, I think I'll stick with Wow Cafe.
There are four wing places within walking distance of each other, you would think that would increase the quality of the bar/wing restaurants, but the owners of this BWWs are banking more on the brand name of BWWs to keep them afloat, than the quality.
When I arrived I requested a table for 10, and I was told all 10 of us needed to be there before we are seated. If not all 10 were there, they would give our table away. Nope, not even if 8 or 9 were there...all 10 needed to be there. Anyone who tries to coordinate a large gathering knows that there is always the one or two who arrive late...but come on, if the majority are there, just let us sit while we wait for the the stragglers! Â We are bringing you so much business and you want to piss us off by giving our table away because 1 or 2 are on their way? Luckily our entire party arrived before the table was called, I'd hate to test their policy.
This is Buffalo Wild Wings *BAR* & Grill. This bar doesn't serve pitchers. WTH. They purposely built their location in Centerville so they can serve alcohol on Sundays...and they don't serve pitchers. They are nickel and diming their customers, requiring us to purchase their  expensive draft by pint.  They also fail to realize that camaraderie is built when one person pours a beer for another and they are robbing their patrons of that experience.
They don't have all the beers listed on their menu...which is disappointing, as I ordered one only to have the waitress come back and say they don't have it, that the menu is a "Corporate" menu. That's an obvious sign that they are not going to give the same experience corporate intended - the fun and entertaining atmosphere I've had at other BWWs.
Food wise - the waitress failed to mention their Tuesday wing special, but luckily someone at our table remembered and asked. When the wings came out, the waitress wasn't there to help distribute, and our order got all mixed up and took some time to sort out who got what. The wings tasted fine, however, they were very small. I ordered 24, thinking I would eat 12 for dinner and 12 for lunch. I ended up eating all 24. I never eat more than 12...that's how small they were. I definitely would not buy them at regular price.
So, to conclude, I enjoy going to BWWs at other locations, but this new one does not meet standards. Their food tastes ok, wings are small and not worth the regular price. The dining experience left me wanting for more...luckily there is Hooters, World of Wings and Buffalo's Southwest Cafe across the street, where I can watch sports, eat wings, drink beer and have a pleasant dining experience with my buddies...that's all I ask for.
Umm... maybe it was the fact that it was grand opening... or the fact that I'm picky... Hmm... in Baseball.. 3 strikes and you are out! Â So here I'll cut to the chase:
1st - Buffalo Wild Wings doesn't serve pitchers..... sacrilegious!!!
2nd - I ordered a beer on their menu... waitress said that this particular location doesn't serve Hefeweizen! Â Umm... don't have it on the menu then...
3rd - Buffalo Wild Wings.... wings should be their signature.... umm...wings were meh....
Overall, service was slow... food was mediocre.... place was packed (grand opening week)... and too loud... had the tv's going on with the game and radio music..... a bit too noisy so i couldn't carry on conversation with my dinner-mates. Â
Perhaps.... I will try this place again... but it won't be for a long long while.... Hopefully... all other locations of BWW won't  strike out like this location. Â
As of today, I will bring my love of wings and inebriation to another fine establishment. Â
The End
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