I've always loved this place,  bartenders at the bar use to be so friendly,  but this lady Jess,  i believed was her name,  it took her like 6 min to ask me what do I want to drink,  after 10 minutes she asked me if I wanted something to eat,  I told her yes,  gave me the menu,  and she never asked me back what I wanted,  so, after 25 minutes waiting to order  her my food, drank my only beer and took off.
Worst service I've ever had, Â on a Thursday, really!... The bar had like 5 chairs free so we cannot say it was crowded.
This bdubs location is better than some others I have been too. The wings were a good bit better here. The service wasn't that bad for me. Keep in mind though this location is large and in a very busy area. So service might not be as speedy but of course it doesn't excuse the rudeness others have pointed out. 3 stars because its decent but it's a chain with nonspectacular food.
Review Source:Food was good but service was poor! Our waitress needs to learn how to treat customers! She slammed down nacho chips when we requested a replacement for the chips that were so soggy on the sampler. Did not respond when I thanked her and actually was bad mouthing us to another waitress. Hostess was also less than friendly. Wish we could have spoken with a manager but did not bother to waste our time when we saw him socializing with another table for an extended period of time. It was obvious they were friends of his.
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