Bottom Line: Â This place sucks. Service is terrible. I've given them 3 strikes. Each time it gets worse. The franchise should shut this place down. They are doing a disservice to the brand. Not ever coming back to this location. What a shame.
Wife and I used to go at least 2 times a month but service has fallen apart recently - to the point where we will no longer consider it on our list of places to dine in Leesburg. Below are details of the 3 strikes we had on our last 4 visits (1 visit was okay).
1: We ordered grilled chicken and it came out looking and tasting like they had scraped the breading off.
2: time we ordered buffalitos and they came out 'fridge' cold.
3: we waited 50ims for our food to arrive and were told they did not have the ingredients to make it. Â But suddenly found it at the last minute. Wonder what was in my buffalito this time?!? Â It's also worth noting that roughly 4 people were sitting in the bar area and about 10 people sitting in the actual dining area - they were not busy.
My suggestion to management:
Go down to Blacksburg and learn from the BWW in terms of service and food quality. After going for years to the BWW in blacksburg i expected the same great service and food quality. The leesburg location just simply sucks. The food is borderline nasty, the wings are just poorly prepared and the service is GOD awful.
Last time I was there, we waited about 40 minutes for the wings while our waiter was busy eating his dinner and chatting with fellow workers. All of the staff is immature and does not do a good job.
ONLY good part is the BEER selection.
Also, turn down the freaking AC!