The Cheesecake Factory

Our server was awesome. 3 girls .. starving! We ask for bread and he brings us a soup .... no charge. How nice? He was attentive and very nice. All the food we ordered was so good and the cheesecake is amazing.....LOVE IT !

We arrived and there was no one waiting in the waiting area. We gave our name and were told it was going to be 25 minutes. We agreed to the time frame and waited patiently. After 45 minutes of waiting and not being told what was going on, the children began to complain that they were famished. When we asked how much longer, we didn't really get an answer. They simply told us that they were waiting for the party before us to get up and leave the table. So... if they decided to stay at the table for another hour, we would have to wait that long??? And is that the only table in the entire restaurant??? When we were finally seated after about an hour of waiting. I requested bread right away for the kids who were starving. Apparently the waitress thought I was being a little demanding because her attitude with me for the rest of the meal was not the best. We didn't have enough silverware for everyone in our party and it was exhausting asking for basic things that one would need during their meal. Everything took very long to reach our table.
The topping on the cake, was when my husband found a hair in his meal.
I will never come to this location again. I've been to many Cheesecake Factory locations... Atlanta, Miami, and Aventura and I have always loved the service and food. But this Cheesecake Factory was VERY disappointing.

You typically cannot go wrong with the Cheesecake Factory, but say faaar away from this one. We ordered a bunch of appetizers which we do often at the Boca Raton location- none of them were fresh. Especially the southwest egg rolls, which tasted as though they were made with reconstituted ingredients. Even our bar drinks were not up to par. Very disappointing.