Food tastes good, but they can't get an order right to save the world.....
Simple order, one of the specials. Got it to go. They rung it up as $9.50 instead of $5.50. Had to pull out the menu to show them they were wrong. They said fine. get the order, go back to the office, it's wrong. Shocker. Very clearly asked them to hold the onions/peppers. They acknowledged and said no problem. Their food is better than La Parota's and less expensive but if they can't get an order right, what have you got.
The food is pretty good, but after the service we've had, we will not be returning.
When paying, one of my coworkers was asked to repeat what she had ordered (a quesadilla). She did, thinking they hadn't heard her. They then proceeded to laugh at her pronunciation of the word and speak to each other in Spanish. Regardless if her pronunciation was wrong, this was incredibly rude, inappropriate, and it really hurt her feelings.
When I asked for the manager, he was "on break" for the next two and a half hours, so he was unavailable.