I read these post before my Wife and I decided to go to Whidbey Island to try this restaurant for our first time. I noticed a lot of reviews on customer service, however, the hostess and waitresses were very pleasant and accommodating.  This place wasn't packed but it was busy inside.  We order Italian scrambles each and a home made cinnamon role. Both of the items were Delish.  The owner was there and, she was very friendly and sweet.  They even filled our drinks even though it's known you get your own, which I found odd, but wasn't put off by that.  Their trainee or "New Girl", i forget her name, I think Crystal and  Waitress Charlie?? were very hospitable and nice.  My wife enjoyed the fresh aroma of baked goods and we took some rolls home to friends who turned our attention to this wonderful place.
. I am glad I did not form my opinion on others who posted here, this place is Great and worth the drive from Seattle to experience. Â We will be back again....