I can't believe I'm reviewing a McDonald's, but I love this place! Open 24 hours and My French fries have been fresh straight-out-of-the-oil EVERY.SINGLE.TIME. Â No soggy fries here. Â These fries look like the ones on television.
The 5 stars of for scale of McDonald's among other McDonald's.
this mcdonald needs some customer service skills whenever u go  inside the staff are conversating about their personal business amongst one another and soon they will decide after i say can you pls take my order  then they take my order i believe the customer has first priority not discussing your off days and other  personal business and they charge you for sugar u get 8 sugar paks with a lg coffee or hot tea each additonal one is 2 cent each.thats ridicoulus!
Review Source:Two times to avoid this McDonalds is between 2-3:30pm weekdays, due to the over crowding by the Kenwood H.S students. I waited a while for my food and it was pretty loud as well. The security tried to get it all under control, but it never works. Also, late night on Saturdays. The drive thru will take about 15-20mins before you ever get to the window.
Nevertheless it's McDonalds and at this one, the order is always correct from what I've seen and the service is okay.
Where is the love, Yelpers? Â I like this McDonald's, can't speak for the in-restaurant experience since I always do the drive-thru at this location but I love the peppy "Da-da-da-da-da I'm loving it" song they play (or sing, I'm not sure which it is) when you get to the drive-thru speaker. Â I love the fact that they are very generous with the hot fudge on my sundae. Â I love the upbeat attitude of 99% of the people who work there.
Review Source:People, it's McDonalds, get over yourselves! Â They always have a new staffer being trained, which can make for slowness or errors. Â Don't lose sleep. Â I go there daily for my a.m. coffee, staff is great,, remembers my order, and the manager is very friendly, plus his staff likes him and it shows.
Now, if your food is unhealthy I understand, but really, badgering the counter person after she gets your money back is ridiculous! Â What do you need, an apology on vended knee? Â Looks like you were trying to get free food from a place that disgusts you, hmm, confusing??
Everyone, please realize that this is what it is, a fast food CHAIN! Â Go somewhere else if you feel the need to practice your find dining reviews, that's if you want to spend more than what's on the dollar menu.
I will never go back! I placed an order (via the drive thru) and at the end of my order I asked for a cup of water. I was shocked when they told me that I would be charged a $1!!! Just to confirm, I asked "why," she said it's for the cup! Imagine going to a restaurant and have to pay for the water! Needless to say, I cancelled my order!
Review Source:OK, I may have been a bit harsh in my last review, although everything I said was undeniably true about what I had experienced. However, after revisiting this location multiple times for my midday coffee runs, I have to improve my score by one star. Maybe it's just me, but I feel that this location is trying a bit harder to smile and be a little more friendly to their customers.
Although I still spot check my order for any signs of hair that may have crept in, I have gathered up enough courage to order a double cheeseburger here and there and maybe a small order of fries a couple times. So far, so good.
The coffee tends to be OK, but I have gotten a couple bad iced coffees that were made a little funky, but still drinkable. It's never been so bad that I have to go back and get it replaced.
I really wish there was a negative zero on here. So I know it's McDonald's and my expectations aren't that great going into it but damn it I think cooked food is something that should be an automatic part of the deal, no? I order a quarter pounder get home after a long day at work and bite in and it's pink inside under cooked and totally gross. When I call the restaurant and ask for a manager, Jennifer gets on the phone and tells me "So what, you want another one?" I say yes while thinking (Why yes Jennifer I want you to do something since your cook staff nearly poisoned me with salmonella!) To which Jennifer say's "I need yo' name to put it in the book" (I can only assume this means they F*ck up orders so much they have a system to record their transgressions) So I drive over to get my replacement burger ask for Jennifer who upon coming to the counter says "You tha' Quarta?" "Sorry?" I say. "You tha' quarta'?" Seeing my look of confusion she says, "You the one who called about the quarter pounder with cheese?" Yes I say that was me. Jennifer takes my burger tosses it in the trash and calls to the back. "I need a quarta' well done!" And she leaves. No I'm sorry, no what can we get you for your inconvenience, She's just out, gone like a flash. The new burger comes up quickly. They bring it over and I say "Can you check it to make sure it's done?" The person tells me, understandably, they can't touch my food, so I ask for a knife to check myself. And guess what?????? That's right campers this one is undercooked too!! So I ask for Jennifer, the general manager's number and my money back. To which Jennifer, who's now back, responds "Humph, FINE....." I respond, "You know this is a health issue and dangerous. " Jennifer: "OK fine I'm getting your money" Me: "I see that but you're still not addressing the fact that it's still not fixed after a second time." J: 'Look I wasn't back there and I'm actually on break right now." Me: "But you are the person I spoke to and you are the person who took responsibility for this." J: "I just happened to answer the phone, its a bunch of managers here. Its one over there and over there and over there." She says all this while angrily punching buttons on the register. . . .
Really long story, now short this place is a HOT MESS!! Avoid at all costs.
Yay Finally I got some of that arctic orange shake. I bought a large and it so gooood. And their machine wasn't broken!! When I Â wants something, I'm not resting until it's mine. ALL MINE. Quick drive thru even with lots of cars in front of me. Nice and clean looking. I can rest easy now.
Review Source:wow - i never thought that i would be craving mcdonalds at 330 am.. but sadly i was. but even worse , the 24 hr drive through was closed!!! Â as we pulled up, deliriously hungry and happy that something in the neighborhood was open, we hear " sorry , come back in 30 minutes, we'll be serving breakfast then". it was the saddest words i had heard, crushing my dreams of eating a giant burger and fries. WTF -- 24 hours doesn't mean 23.5 hrs a day. needless to say, there was no mcdonalds for me that night. we instead found our way to the only actually open establishment in hyde park, the dunkin donughts on 53rd.
Review Source:Guaranteed, this McDonald's will definitely ruin your order or screw something up each time. Never leave without checking the order received in your bag. They look at me crazy, but they are treacherously known for being slow and ruining orders. The drive-thru cashier is rude and you are better off going in to wait for your order as oppose to driving.
Review Source:This McDonald's is definitely like a box of chocolates, you never know what the hell to expect. Â From the guy who worked behind the counter in a wheelchair who stole money in plain view - to the very feminine ladyboys who take your order, this McDonald's is definitely an equal opportunity outfit. Â The kids behind the counter are quite ghetto and couldn't conjugate a verb if their life depended on it. Â Nevertheless, the food is ok though quite slow at times. Â Â This is one of those restaurants where the drive-thru service is faster than the walk-in service. Â Go figure...
Review Source:I've been told that this is one of the worst and slowest McDonald's locations on earth, but I could not confirm this claim.
Although I don't much care for the chain, I decided to test this location today about 1 pm. Walking into the restaurant, my experience was what I would expect; perhaps a couple uncleared tables, but it was generally clean, and my order (one McDouble and a wrap) was served up without incident within about 60 seconds. Impressive.
Undeterred, I then tried the drive through. Ordering the same food took a bit longer; just under 10 minutes according to my clock. Still, with so many cars in line, I thought this was within normal limits.
Therefore, I can't say that this location is any worse than others.
It's a McDonald's.
Considering that nobody eats here during the day, so 90% of their customers are drunk, this is a pretty good McDonald's. They have weird timing though. Who the frick starts serving breakfast at 3 AM? I WANT MY FISH FILET!! They do, however, serve ice cream 24 hours a day. That is amazing. I'm a fan of the 24 hour drive through, but I wish they would let people walk through, since most of us don't have cars, or are too drunk to drive them.
Review Source:
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