Renna's Pizza

This place has good pizza, nice, thin crust and great sauce and spices. Friendly staff and good prices. What more do you want? If you are silly enough to eat your pizza with a knife and fork and even loonier to complain about plastic knives and forks, you are not qualified to review the pizza. Enjoy pizza hut and metal utensils. Any New Yorker knows that you fold your slice of pizza. This is thin crust pizza, not Chicago pizza.

We have been customers for years and while the service was usually so so...the quality has now gone down hill. Just had a plain cheese pie delivered. As usual asked for it to be Well Done. For the second time in a row...it was barely half cooked. When I called to let them know they suggested I turn my oven to 450 and cook it some more. They also told me they don't cook them well done because most people don't like it that way. I reminder the manager that I ASKED for it to be Well Done.
After being on hold for 3 minutes the manager came back and said she would give me 10% off my next pie. Really!? As a customer I am only worth $1.37?
Lest you think I am being to harsh...I asked my 10 year old what she would do...she promptly responded "bake you a new pizza". Smart 10 year old.

Tried to call in a to-go order and was left on hold for 7 minutes. Snooty order taker could've cared less and didn't even apologize for her own lousy service. I assumed the food and delivery would be just as lousy so I took my business up the street and had a great experience.