If I could give this restaurant less than one star I would. Service was horrible. Ambiance was a joke. We ordered coffee which was burnt. The salads consisted of one small tomato slice, three slivers of onion and 99% bad wilted lettuce. The Kibbee looked like it would be more effective as a shoe repair tool than as food. If you want someplace where the food is inedible, the staff is incompetent and the facility looks like it belongs in the slums of a third world country than Shadi's is your kinda place. My advice....eat anywhere else.
Review Source:We had not been to this new location yet, actually hadn't been there in a long time. We sat at the bar & had lunch. The bartender was nice and friendly, everything came out hot and was not bad. The syrian bread could have been a little fresher. We got baba ghanoush as an app & it was tasty, along with deep fried kibbe balls, which we hadn't ever tried, we liked them. I got tenderloin shish kabob, not a ton of flavor, but ok. The salad was fresh, the house dressing was a little blah. Butternut squash was good. Hubby got the arabic platter and it was not bad. The atmosphere is very nice, we love what they have done with the place, we used to go there when it was Mango Grill & it's much more open now and feels less crowded.
Their hours are wrong on here, they are closed Mondays & open Saturday & Sunday.
Perhaps they were having a bad day, fair enough, but we went on a day where it wasn't very busy. The staff - seemed - busy, but there were only three tables filled in the whole place. We never got to be seated. We were asked a seating preference, and then stood off to the side. I stood there and watched as a bus-person hastily wiped down the table the first woman had chosen for us based on our response.
However, when new patrons came in, another woman seated them at the newly cleaned table meant for my Dinner guest and myself. I then watched as another small group came in and sat at the free table next to where we were to be seated at, again by another woman. There was no communication between the staff at all, and they all seemed to be really angry at having to be working their shift that day.
No one asked us if were already helped, no one really looked up from the podium to notice guests unless the hostess/waitress noticed them while she happened to be looking up as they walked through the door. Needless to say, we didn't throw a fuss, but simply said thank you, but no thank you, and left. If they couldn't be assed to simply seat someone, then I wouldn't trust them to get the order or cooking right. I can see other reviews on here that make me feel I dodged a bullet , so to speak.
Hummus with meat is an awesome side the slivered almonds are so tasty it is a must try.
They have a great Arabic plate, Baked Kibbee, Grape Leaves, Stuffed Cabbage, rice pilaf.
The same owners of the original place in Methuen, which burned down. The atmosphere in this place is much nicer, and they have a great bar.
The food is well made, but bland. Three of us ordered tabbouleh, grape leaves, stuffed cabbage and kibbe to share. The tabbouleh for example has plenty of parsley and tomatoes, but not enough lemon juice. There's not enough of a kick. The grape leaves and stuffed cabbage come in a nice tomato sauce, but there aren't enough spices in the meat and rice mix. The stuffed cabbage was more flavorful because cabbage has more flavor than grape leaves. The kibbe was fairly bland too. The service is good, though, and the restaurant has modern furniture and lots of light.
Review Source:My family and I took my sister for lunch at Shadi's for her birthday today and being of Middle Eastern descent, we were disappointed. To start, our waitress seemed put out because we asked for a table that had enough light to be able to read our menus and she did not hide her irritation at our table change. When she came to take our order, she was so rushed and stressed, despite a lack of crowd that she instantly had us all feeling just as stressed, and she couldn't seem to understand the most simple request. We ordered an appetizer of grape leaves, which arrived surrounded in what looked like tomato juice. Our waitress left so fast that we didn't realize that there wasn't any yogurt or laban brought with it. Laban, like syrian bread, is eaten with almost everything, and for us to have to ask for it, and to have to pay extra for it was, in my opinion, an insult to Middle Eastern dining.
The grape leaves had the right tang and they weren't mushy, but there's a very important spice missing and the tomato juice-no, no, a really big no, it ruined them and gave them the flavor of stuffed cabbage instead. The leaves were also stringy and tough.The laban, once brought, was like cream cheese, it was far too thick. Laban is supposed to be thicker than yogurt, but not so much that it takes muscle to scoop it up!
Upon delivering our meals, our waitress uncomfortably squeezed through my sisters to deliver some plates where she could have had more finesse than to just shove them aside and joke about it. She seemed to try to be making up for her earlier attitude, but I have to say, she was a terrible waitress. She also blew the secret about the birthday cake, which was supposed to be a surprise.
Some positives were the lamb on the stick, kibbee balls, and hommus dip as a hot appetizer, which were all well-prepared. The atmosphere was nice when we switched tables from the dark corner; but more lighting would certainly be welcome.
Our dining experience rates a 2 out of 5, due to the fact that the grape leaves were the one dish all of us were looking forward to and were most diappointed with, but also because dining is more than just consuming food. Equally as important as the quality of the food is the quality of the overall experience itself, and a less-stressed, less chaotic, more gracious server would have made all the difference.
Ok, so we should have listened to my mother-in-law and gone to Ralphie's.
It was a cold Monday evening in Methuen. We wanted to go out for our last night in town but found that many places we're closed on Mondays.
I'd been to Shadi's on my first trip out here back in 2000 when it was still in Methuen and had fond memories. Things in North Andover aren't as good for Shadi's these days.
I ordered the chicken kebab with fries. Others ordered the Arabic platter for two and a salad. The meals came out luke warm at best, including the fries. They've always had good fries apparently but no amount of goodness can overcome fries at room temperature.
Besides that, all the food was bland. My chicken kebab was supposed to have a homemade sauce. I didn't know bland was a flavor of sauce. The Arabic plate filled with lamb and grape leaves was equally bland. So disappointing.
I was wondering why the place was packed, but then I remembered that the Phoenician, along with other places were closed because it was Monday.
If you're thinking about going out for Mediterranean food on a Monday, do yourself a favor and wait for Tuesday and go to Phoenician in Haverhill.
Having been a long time Shadi's customer from Methuen I was happy to see them re-open. I thought the grape leaves, cabbage were extremely bland. The kibbeh was overcooked. I am hoping they solve the problem quickly. I am definitely going back. They have a hummas with meat that is out of this world. I think that the taste of the food is due to the fact that all their pots and pans are new. They hopefully with compensate while they break in.
Review Source:So went to lunch here on a saturday with a couple of friends, place was pretty busy. I can definitely see parking becoming an issue on busy nights, unfortunately you can't park anywhere in that big lot, because apparently all those businesses in that plaza desperately need those spots for the customers that they never have. Anyway, very nice place, looks a hell of a lot more fancy than it should, our server was very kind and down to earth. I got the arabic platter lunch special with salad and fries, the salad was extremely simple yet fresh and very tasty, the french fries are like the french fries you get at any other lebanese restaurant (fucking delicious), the kibbeh was very good, especially with the tahini sauce our server provided us with (since a friend of mine had never had kibbeh before), the grape leaves could definitely have used some more lemon juice (was a little surprised that there was no lemon wedge on my plate), and sadly the stuffed cabbage was pretty bland (even for stuffed cabbage). I honestly want to give this place 3.5 stars but i'm giving them the benefit of the doubt.
Review Source:
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