I was very happy to see the Stockyard was reopening. I am a very old customer and loved it. I tried it on a Saturday afternoon for lunch waited anxiously for my favorite:"The Famous Lobster Roll." I like sitting at the bar as the old bartenders were very good servers. I was not disappointed with my server, I don't remember his name but my receipt said server:T1 For some reason I waited over 40 minutes for my
lobster roll and I ordered fresh asparagus in place of french fries. My server keep telling my order was on the way and it would only be another few minutes.He was embarrassed about the long delay and offered me rolls and butter while I was waiting. When the lobster roll arrived the vegetables were cold and he offered to replace them which he did. The lobster roll that made them famous, according to Mike Barancle an old regular, was a complete disappointment. The size of it was criminal, less than half of the old one.I brought this to the attention of my server and he said he knew it was smaller and made no excuse. My check was $35.00 with two beers, a lot for a little. Next time I go to Kelleys , three times the size at half the price. Neal Manning would be upset at what has happened to his life's work.
My boyfriend and I stumbled across this place when we happened to be in this area and starving. Let me start out this review by saying that our food and drinks were excellent, and the inside of the restaurant was surprisingly not tacky. Judging by the outside of the building, I totally expected it to be like a Chilli's or other chain restaurant with random s**t all over the walls.
Why only 4 stars rather than 5? Our waitress was really... just something else. When we first sat down, she immediately came to our table to take our drink orders. I am not one to argue against giving me my drink ASAP upon sitting down, but we hadn't had a chance to look at the menu yet, and asked for a minute. She responded with "of course!" and proceeded to stand there awkwardly as we rushed to come to a decision. My boyfriend orders a manhattan, to which she replies "what type of whiskey would you like?" He answers with a solid choice, Maker's Mark, to which she comments "well, that is actually a burbon." The fact of the matter is that manhattans are typically made with a burbon. Fortunately for her (though unfortunately for my own personal amusement) he was so taken aback by such a rude response from the waitress that his reaction was merely "...sorry?" I wish I could say her terrible table-side manner ended there, but that is so far from what actually happened throughout the course of this meal.
We order our food, which consisted of a salad and steak for my boyfriend, and the sirloin special for me. She asks if I would like a starter as well, which I answered with a solid "no." Apparently that was just not acceptable, as she proceeded to tell me about all of the different combinations of salad I had for options. Half caesar, half garden, half blah blah blah. It was brutal.
Salad arrives, and I decide to try a bite of it, as it did look very good. Bad call. She then comes over to our table and repeats her salad lesson.
In a nutshell, this woman really seemed to think we came to her establishment with the sole intention of chit-chatting with her. If anyone in management ever decides to read this: please, PLEASE teach your waitstaff that their job is not to consistently engage their patrons in idle small talk. No one cares that the steak sauce is the chef's special recipe and you just decided to start bottling and selling it 2 months ago. Also, we can read the menu. There is no need to repeat the entire appetizer section to us at a slow-yet-juggernaut pace.