"TGIF!" but it was a Wednesday and this place was pretty empty. After catching a movie next door, my hunger plans wouldn't let me go any further then this place. Walk in and can't find the hostess. Dipping around corners before someone sees us and leads us to a seat. It been a minute since I wore heels, but I'm still gonna pass the blame to these slick sticky floors that would have made more sense inside the move theater. I was tempted to press a napkin down and find out what it was - but I just knew better.
Orders were simple - Jack Daniels burger plain w/no veggie and fries and a Black bean avocado burger w/all veggies except pickles and fries for me. So I'm a little annoyed when I have no avocado but 5 pickles and he has burned fries. He was so hungry he went into his burger head first. I had to wait for the waitress to pop back up to ask for the avocado. And then wait for her to bring it back. Wait time is the devil when you're hungry. Pleasant server, but for the place being so empty it would have been nice of her to be a little bit more attentive.
**sigh**.....I knew I was in for a treat when I walked onto their dining room floor and almost fell on my ASS (pardon my french) because the floor was covered in grease, Â all the way to the bathroom. In fact the floor wasn't only greasy, but downright dirty all around. Early Sunday afternoon...chain restaurant...maybe I brought this on myself, because deep down inside...I know better.
Service: Oh man. I can't tell you who was who, because I didn't see any tags. All I can say is that throughout the course of the meal, my mom and I dealt with 3 different people...and we STILL got "the shaft." Drinks? By the time i SLID my way back from the bathroom, someone had yet to come by for the drink order. In fact, while I was away, mom said she asked the waitress for a glass of water and it never came. Several more minutes passed, and just as I was about to walk out, a man noticed us and came by to take our drink/food order. Then we waited...and waited...waitress comes by and says she'll bring us a basket of chips and salsa. That was another 10 minutes. Well, I'm sure you can guess how the rest of the meal went, so I won't go into detail. Bottom line: service was crap.
Food: The salsa that came with the chips was...for lack of a better word...Meh. Not fresh at all, and no spice. If I wasn't starving, I would have left it. Â I ordered the Triple Stack Reuben Sandwich (corned beef, sauerkraut, grilled onions, thousand island), and mom had the Dragonfire Chicken (kung pao sauce, served over jasmine rice pilaf with pineapple, pico de gallo, mandarin oranges, and steamed broccoli.) The grease on my sandwich was equivalent to the grease on the floor...held it with a napkin and ate it anyways...I was famished by then. Mom said her chicken was good, but she took one bite of the rice and left the rest, so pretty much she just got a piece of chicken and some broccoli.
Suffice to say, I would have been better off at the food court...or anywhere else. This joint just wasn't worth it.
P.S. The waitress was named "Hillary" (name just hit me), and she bumped it up from 1 star to 2 by profusely apologizing for the wait times and thanking us for our patience.