After five visits, probably won't be back. Variance in service each time, but what was consistent was the wait staff who pretty much suck. And the dress code needs help. Not to be personal, but a 180-200 lb Hostess wears a mini-dress and when bending over to grab menus exposes a butt cheek! That's nothing anyone needs to see. Most hostesses were friendly but a couple don't even acknowledge you when you come in or when you leave.
Forget about sitting at a high top, one time waited almost 20 minutes before we could even get a beer. I normally wouldn't wait and just go to bar to order but I decided to do a stress test to see how bad it could get. Then the food they delivered which took 40 minutes from when we first walked in, was completely wrong. I ordered chicken sandwich and they brought out something like pulled pork.
Last night was probably our last visit. Three bar tenders - one standing around doing nothing, one serving waitresses but ignoring bar patrons and one serving all the bar patrons-she is the only one worthy of a tip. Â We were literally 4 seats from this guy who stood at the end of the bar and I never even saw him pour a drink. We got menus and after stacking them back up indicating we were ready, he nodded up and looked at use 4 times and then just looked back down. I finally made some comment like " I think we've had enough time..." his answer " Oh you're ready to order".....(No I just like interupting ignorant bar tenders). In fact, he never even refilled us. The short blonde who we became familiar with on other visits came over to talk and got us refilled, while this guy just stood there and watched. The only food I really liked was the buffalo fries, but they probably have 2,000 calories. Most stuff greasy fried. Don't know about burgers.
I will also second the comment below about the manager coming through randomly and switching all the channels. We asked the bartender to switch it to a red sox game and within 10 minutes he was back switching it to ESPN. This A_hole is definintely on a power trip. Too bad, because this location is a lot closer than the lexington site. not that that one is any better since they fired their best bar tender.......
Our Waxy days are over......
Let's get this out of the way first off: Don't bother with this place.
A friend and I stopped in for drinks and sat at the bar. The female bartender was very friendly and welcoming. The male working with her couldn't have cared less about helping anyone. We had been there a while and really enjoyed the interaction with the female bartender. At one point, in a level of voice that everyone at our end of the bar could hear, the male bartender said to the female bartender, "no wonder you're a XXXX!!". Let's just say the expletive deleted started with the letter "C". I couldn't believe my ears, and the six or so people near us also heard it and commented among themselves.
So, I filled out the form on the company's website. I searched in vain for an email address but couldn't find one. I also couldn't find an address to which to send a snail mail to the corporate offices. None found. So, I waited to hear back from management at that particular Waxy's. It's been six weeks and I have yet to hear anything back.
So, in summary:
Terrible service
Rude staff (except the one female bartender who was very nice)
Loud and obnoxious atmosphere
Again, don't go to this Waxy's. It's one of the most horrible restaurant experiences I've had in years.
Attached to A Best Western, looks like a local place with a good crowd. Â Pool Tables a plus. Â Great atmosphere, good food, not great, but good for a bar. Â Great watering hole, wouldn't make it a regular for dining! Â Wait staff great, bartenders good! Â Grab some friends and make it a Waxy Night!
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