Cactus Moon

Tried again, food was good, Service was was a disaster, brought wrong salad and server did not know what she was serving.
We kept getting out entrees separate. Then the music was cranked up so you could not hear our conversation. No manager ever checked on us . Proper training of the serving staff seems to be an issue.

When this place FIRST opened it was awesome. It was always packed, the staff was friendly, the food was good.  Loved it! It's also right by the theater, so it became a part of my movie routine.  Grab a few drinks, hit the movie, head home.
Unfortunately, something happened to this place in early 2012.  It began when they suddenly started charging a cover charge for men on the weekend. REALLY?  I had to pay a cover charge when I just wanted to stop in for a couple drinks before my movie started one evening.(I was there for maybe 20minutes total)    Now the place is dead most of the time.  We went on Cinco de Mayo and were virtually the only people in the bar.  Even with the place that empty, service was terrible. I had to keep walking up to the bar to get service. (We had a waitress, she just wouldn't come around)  
The last straw came two weeks back when a couple friends and I stopped in for dinner and drinks on a Saturday afternoon.  We had to pay a cover charge again just to get in. Apparently there was a fight on even though no one was watching it.  When we ordered our drinks we noticed the alcohol was VERY watered down.  I ordered a scotch on the rocks, something I drink frequently, so I'm very aware on how it should taste.  You could have told just from the color it wasn't right.  (Strangely the bartender even supplied a large straw with my rocks glass??)  When we asked the waitress about the watered down drinks she immediately brought us a extra shots (full strength) to make up for it.  On a whim I ordered a second round, curious what I would get.  It seemed to be full strength, but this time I was served in a smaller glass. Wow.
To also illustrate how bad their customer service is, I made a comment on their new facebook page regarding my concerns, and was immediately banned from their page.
This town is in desperate need for a quality bar.  Unfortunately Cactus Moon is yet another failure.  The key is to put your customers first, not try to cheat them out of their hard earned money and treat them as disposable.

Ah. I've tried to like this place. Went there several times! The food is hit or miss. Service is terrible. We tried one last time today and that was it. I ordered a sandwich with extra cheese. Got no cheese. Ordered a soda without ice. Got ice. The waiter wouldn't say a word. He would set down the drink while walking by. Not even any eye contact... There were flies EVERYWHERE! We got to go boxes and left. That's the last time ill be going there. Shame too. We would love going there for football or dancing... Don't waste your time. There is a chilis right down the road...