Chili's Grill & Bar

I have to admit, I haven't been to a Chili's in years. I'm talking maybe close to 10 years. And I probably would've continued not going there. But there aren't a lot of great options close to the theatre so I felt "stuck" going to Chili's, but I was pleasantly surprised with my experience.

We had a great girl waiting on us, like she loved her job. She frequently checked on us (but kinda was gone when we needed our bill pronto).

My friend and I did the 2 for $20. We shared the chips and guacamole: fried/crispy chips and chunky guacamole with corn. I thought it could've used a lot more kick, but my friend thought it had just the right amount. Go figure.

For my entree, I had the mango-chile chicken, which was noted as one of their lighter choices in terms of calories. The chile-seasoned chicken was topped with a mango salsa, with pico and avocado. It was a lot of food, considering it came with a side of rice and broccoli.

All in all, I appreciate the health notes with their menu items. The mango-chile chicken is an interesting/different option you don't see at other places similar to Chili's.

We went to this Chili's location twice.  We do not live in this area but were passing through a few times and stopped for lunch once, and then dinner another time.  Our first trip there was horrible because the service was so bad.  We sat in the bar area and had awful service from our waiter.  We did not receive our appetizers for 20 minutes.  We only ordered chips and salsa with a side of ranch.  When we finally received our apps, the ranch wasn't there.  I had to ask again for it.  It was never brought to our table.  Right after we received our apps, our food arrived.  Our drinks were also not refilled timely.  I had to ask the waiter if I could have more to drink.  We were disappointed but thought since it was a Saturday afternoon, that maybe they were just really busy.  We went back about 3 weeks later when we were passing through town, but this time we stopped at dinner time on a Thursday night.  The restaurant was not busy.  Upon our arrival, the hostess saw us and decided to continue her conversation with 2 other waitresses while we waited to be sat.  Their conversation was not pleasing, as they were using curse words in front of us. After a few minutes, the hostess came over to seat us.  I washed my hands in the restroom prior to ordering and my hands were burned twice.  The water was way too hot for hand washing.  My hands were scorched and red and swollen.  I told the waitress about my experience and she said she was sorry but did not let a manager know (if she did, the manager didn't feel it necessary to come and speak with me).  On a side note, I moved the faucet to cold after the first time I was burned, and when the men's restroom toilet was flushed, the water scolded me again).  Our waitress did not refill our drinks until the very end of our dining experience and when we ordered chips, salsa and ranch, we again, did not receive our ranch dressing.  My chicken sandwich was suppose to come with honey mustard as well, which it didn't.  The service was very slow and we will never go to this establishment again.  Obviously the manager is not training their staff on speed, accuracy, or executing.  The staff is awful and you will leave disappointed, as we did.

I called in and ordered a carry out they told me about 15 minutes and it would be ready. I arrived about 20 minutes later and then had to wait another 15 minutes or more before my meal was ready. Never sat down and eaten at this restraunt however the carry out service was horrible.