Cucina Rustica

We had our wedding reception at Cucina Rustica and it was amazing!  Great space, good food, and very friendly and helpful staff.  I can't say enough about what a fabulous time everyone had.  We received many compliments from our guests about our choice in venue.  I highly recommend this location if you're planning to get married in Vail!

We held our wedding reception here. So much to say. Here's the breakdown:

- Aesthetic of the room = perfect
- Quality of the food/drink = met satisfaction
- Service (table side) = very attentive (although we WERE the bride and groom...)
- Friendliness of staff = decent
- Organization = POOR
- Communication = LOW
- Accuracy of order = ALMOST there

We were working with a new member of the event staff who was an absolute pleasure, but was a bit mismatched to my anal-retentiveness in planning. We didn't even have a table diagram until the day before the wedding, even though we had a final headcount much earlier. She was so kind, but didn't know the answers to most of my questions and did that thing where she responded to 3 of the 5 questions in my email. : /

I am happy we had the event here and loved that we had use of the dining room as well as the patio with fire pit, but the entire planning process left much to be desired. The whole time I couldn't help but feel as if I was in the middle of a big transition in this establishment. The menu changed THREE TIMES in the 7 months we were planning. The first time the cost of the entrees went up by 50% and I had to keep a very close eye, and make constant adjustments to the price we were being charged. Again, I hope that is because of some transitional phase they were in.

WORST restaurant I have been to. We had reservations at 9pm on Valentines Day. We were 1 of 6 total tables in the restaurant. We saw our waiter twice: once to take our dinner order and once when he asked us about desert. He disappeared for over 20 mins after our appetizer arrived, with no drinks. I was very disappointed after seeing the wine list, it was meager at best. We finally got ahold of another waiter, who turned out to be the manager-He comped our drinks. Our waiter was too busy setting up for breakfast next morning to ask us how our meals were (cold, fatty meat, raw noodles, not very meaty chicken). Very disappointing, would not go back again.