We decided to try dinner at Fatz at the recommendation of our daughter. Â We were greeted by the Manager, arrived early, and was promptly seated. Â I became suspicious as it seemed as if the restaurant was "trying too hard" to provide customer service. Â What I mean is that there almost was a sense of desperation on the part of the Management and staff. Â I will admit that there was one good food item. Â The fresh dinner rolls with honey butter was amazing. Â However, the four meals we ordered were just as bad as the rolls were good. Â I had the fish and chips. Â After a few bites, I had to send the fish back to the kitchen. Â You guessed it, "too raw". Â After eating a raw fish, my meal was basically over. Â The Manager came and took the order back to the kitchen for a re-cook. Â When it returned, I still had the same original French fries. Â The other three meals were equally as bad and everyone at the table agreed that we were marking this restaurant off our list. Â Concord has many great restaurants but this one did not make the grade.
Review Source:We go to Fatz in Concord often. The Calabash chicken is the BEST chicken around, very tender and flavorful without being too spicy. My husband orders the pot roast and it is very tender with terrific gravy and mashed potatos. I have also gotten the shrimp kababs and  hot wings. both very very good. We sit in the bar and get excellent service each and everytime and the manager never misses an opportunity to check in with us to make sure all is ok. Jennifer is the server we always ask for... top notch service and gets things right! Prices are reasonable.
Review Source:Father's Day after church on Sunday...obviously not the best time to go for a party of seven, although the wait was only about 30 minutes. Â We were seated and waited a few minutes for our drink order to be taken, then a little bit longer than normal for them to be delivered...our waitress didn't seem overly busy in her section, so maybe the kitchen was backed up? I'm not sure. Â Anyway...we ordered our food, several getting soups or salad as well as a meal. Â The soups arrived a couple of minutes before the entrees and the salads did not...we had to ask for them...which the waitress brought out after our entrees were delivered...with the wrong salad dressings. Â Now I'm thinking .. hmm...okay...still not sure what the problem is, but it's getting kinda aggravating at this point. Â The waitress was friendly enough and our glasses were kept full for the most part...but then two of us were still eating (not even close to being done because of the delay in salad delivery) and she asks the other end of the table about desserts...and proceeds to ask down the table and I replied as politely as I could that I was still enjoying my meal and wasn't ready to discuss dessert just yet...I mean really?? Â Help me out here! Â Yes they were finished on that end of the table, but they of course replied, we'll wait until everyone is done...there were no people still waiting by the way and no reason to be hurried out in my opinion.
To her credit, or maybe the manager's I'm not sure, they did give the two of us who had to wait complimentary strawberry shortcake for all the hassle and that is why I have GENEROUSLY given the fourth star today...although a 3-3.5 would probably be more accurate for today's experience.
I tried the Blue Ridge Mountain Chicken and it was 'okay' nothing I would order again, but the grilled skewered veggies were delish as always. Â We also ordered ribs & shrimp, lite aloha chicken, a daily special with steak, shrimp and chicken fingers, a burger, and 2 wraps at our table and everyone seemed pleased enough with their meals. Â Desserts we sampled were peach cobbler (very very good) brownie with ice cream (very good) banana split sundae (looked okay I didn't try it) and the two complimentary strawberry shortcakes that were quite good.
I'll be back to Fatz I'm sure, their variety and usually short wait time and good service in the past wont deter me...maybe today was an off day, but it wasn't the greatest 2 hours I've ever spent in a restaurant for sure!
This was not the first time I had been to this restaurant, but it was the most satisfying time...my hope that this was more the way it ought to be rather than what it used to be. Â My husband and my friend Mary went to meet some family members for dinner this past Saturday night and it really turned out well. Â Though we were just going to meet there, eat and run out to an outdoor concert, the thunderstorms and torrential rain made us decide to just hang here and drink and eat! Â We were pleasantly surprised. Â I had the Chicken Carbonnara and it was very good...the sauce was creamy, nice cherry tomatoes outlining the dish and lots of perfectly seasoned grilled chicken. Â The spinach dip and the colorful and warm tortillas were a great appetizer. Â One party member had the chicken pot pie and liked it lots. Â It came out in an individual shallow crock with a handmade crust and a delicious gravy according to the person eating it. Â My husband had the Calabash chicken and it was hot, crispy and abundant. Â Beer choices were very limited, there was not much on draft, and they had eliminated serving Blue Moon.....bad idea folks! Â
The staff was continually friendly and helpful, even after a beer tipping over, that spilled into the appetizers. Â We needed plenty of towels to pick up the New Orleans sized beer spill, and the staff was really cool about it. Â They even came back with a whole new appetizer and didn't charge for it. Â Another good thing at Fatz is the food is reasonably priced! Â So if you are in the nabe, stop in at Fatz Cafe and enjoy the quick service and the good food.
I love the salads here! So plentiful and fresh. The ribs/shrimp dinner was delicious as well and dare I say the firecracker stix - AWESOME. i do suggest you ask for recomenndations if you have shellfish allergies as many of these items have shrimp. It is listed on the menu but we all know how we can overlook that one important ingredient. So make sure to ask!
The atmosphere is definately family friendly in that it's non-smoking. Yep! The entire facilitiy is non-smoking. Now, i don't mind having to go outside to smoke if I'm sitting at a bar having a drink. But they don't have T.V.'s. That's the only reason I didn't give 5 stars. Granted it's been at least 6 months since I've been there (only because I moved up North). So they may have fixed that problem.
Anyhow! Great place to take your family or go for a business lunch!
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