I know they just opened, but so far so good! Opening day was nuts! This is no Vegas, but daaaaaang this is so close to fun and I'm surprised there aren't more pool parties at the other casinos...especially Pechanga (their pool is horrible, I'm sure a Motel 6 has a better pool). Getting to Harrah's is pretty easy, especially when you live in Esco--it's basically a straight shot. Parkng was easy, even with the construction. I'm glad they are expanding the hotel and making a bigger parking structure.
Right when you get out of the elevator you see somewhat see the doors too the pool. If you are coming out of the elevators you just have to head straight toward the lobby, if you are getting valet, you turn right from the valet entrance. It's very easy to find, it's not like a maze to find the bathroom or the exit like Vegas casinos are.
Pricing: Weekdays admission is $10 and weekends are $20. Weekdays are open to all ages. So get ready to drink next to little kids or better yet talk to their moms. On Tuesday there were a lot of cougars/families/kids, but they section off the 21+ area, but you could bring your drinks to the lazy river. I thought the drink prices were reasonable. $6 for beer and $10 for mixed drinks. If you wanna save some money--just go back to your room and drink. My homegirl was able to bring her bag to the pool and we water bottles of draaaaaank.
Service: Everyone was friendly, but one girl. Let me explain...So you pay for admission and then you grab their signature orange towels. When you leave the pool area you have to give them the towels back. This rule doesn't make sense to me or the other 10 people that were confused and pissed off. Most of need the towel because we got out of the pool; therefore we are wet and need the towel to dry off. It doesn't make sense that we would have to walk through the lobby all wet and dripping with water that may cause us or someone else to slip....laaaaaaw suit. We ended up talking to another young lady that was happy to give us white towels in exchange for the orange towels. This was something the first young lady should have done. She had attitude like we were trying to steal the towels or not listen to her, but clearly there were 10 other people that were mad at this situation. If they young lady just handled it like the lady that gave us the white towels, I wouldn't have to waste my time or your time on writing this story out and taking the bulk of this review. Save the argument lady, work for a solution instead of telling your customers what we are doing wrong. Be proactive, be polite, be informative, be helpful....that's customer service, especially on opening week.
Highlights:
- Towels provided
- Good looking waitresses
- Good music (Special guest DJs)
- Resturant connected to the pool area
- Discounts on admission for Player's Card (The other Player's Card guys)
- Admission pricing is very reasonable, esp compared to Vegas pool parties
- 3 Areas
  - Swim-up Bar (heated) Right in the middle
  - Lazy River. Right side
  - Main Pool. Left side
- 2 Jacuzzis
  - Waterfall jacuzzi
  - A small jacuzzi to the right of the bar
I believe they open at 10 or 11am and I recommend getting their at that time, especially on a weekend with special guest DJs. I'm glad I went early on opening day. I had a lot of fun. The energy and vibe here is real good. I can't wait for the weekends now. I hope you are getting that 6-pack ready or starving yourself for Saturday/Sundays at Dive!!!
The bartenders here were super friendly and accommodating. The table server was quite a bit slower. The drink options passed my test for quality and variety.
They had a great live band the Friday night I was there and they definitely did not suck. Before the band played they had reggae music playing, which always makes me happy.
I would definitely go here again and recommend it to anyone.