Headwaters Restaurant & Tavern

Too bad, Headwaters, too bad.  My two friends and I biked to Headwaters with the intention of having lunch and a beer or two (or three). It didn't appear terribly busy when we arrived around 12:30. We stood at the entrance for about 5 minutes before anyone even acknowledged us. My friend asked if we could sit outside.  Apparently that was the WRONG thing to ask! The waitress snapped at us and said "It rained last night, patio ain't set up". Ten walked away WITHOUT seating us inside! I wanted to leave immediately as I am a huge stickler for good customer service.  My friends were thirsty however, so we sat at the bar.  The bartender was slightly more friendly. My friends ended up just having diet cokes and we ordered the fried food appetizer to ride us over, we had to bike back 15 miles to our car.  The food came quickly but without any dipping sauces.....or napkins. We did get salt and pepper which I thought was bizarre. The food was not good and it's hard to mess up fried food.  Super bland......anyways it was a weird vibe with not good food....don't good here unless you get off on that sort of thing!

This delayed review is heavy on the delay but not on the sincerity of it.
Routinely, you are given great specials and routinely, they deliver.

It also has to be said that part of the charm of The Headwaters is "the locals".
For them, it is sort of the "Cheers" of Boulder Junction.

And finally it should be said that The Headwaters goes the extra mile to help even one of their "locals" out. For example, Terry and his crew organized a weekend long charitable event to help a very nice "local", who I had the pleasure of meeting, out with some really unreal medical expenses.

With food, games, and raffles, they really helped him out. Though I am not "a local", I was happy to just stop in and donate. It was a wonderful turnout and a wonderful thing to see happen in a very small town. Nice!

Went there this Saturday for prime rib special.  Had reservations and requested and end cut.  No trouble.  My party arrives and is seated.

We sat for 25 minutes and received absolutely no service at all!!!  I'm not kidding. NONE.  Wait staff just kept walking by us.  We waited patiently thinking that maybe sombody would help us or see us just sitting there.  Nope.  It was as if we were invisible.  We thought maybe we were, until a waitress walked by us and looked us in the eye and just kept walking.

That was enough for us.  We got up and left.  We went to Guide's Inn and had a delicious meal with high quality service.  

The shame about this place is I have to drive by it all the time when I'm in the Northwoods.  Each time I will think of this terrible experience.  I had their prime rib last year a and it was awesome.  So sad I didn't get a chance this year.  I won't be back and will shake my fist at the place each time a drive by in the future.

PS-  All the wait staff here should be fired today.  Horrible!!!!