Kfc

I'll preface this review by stating that I'm not a fan of KFC in general.  That being said, my husband and I thought this was be a good convenient place to meet up with some family we were visiting in Arkansas last month.  Wrong!

We travel a lot, and service is sometimes hit or miss, depending on many factors.  I understand that.  Most of my reviews take things like crowds and staff shortage situations into consideration, and this is my first 1 star rating.  But in this case, we were in an nearly empty restaurant.  There was just no excuse for the poor service, old dried up chicken (not even the buffet - all items were ordered right off the menu but looked like they'd been sitting out all day!!), and inaccurate order fulfillment.  Literally all 5 of us dining in that afternoon had at least one thing wrong with our orders - in one case the dinner was completely different than I personally had ordered.  How is it possible to get things so mixed up when you're only serving one set of customers per half hour interval?  When we expressed this to the young man bringing out our plates, he sort of shrugged and looked at us like "what do you want ME to do about it?"  Hhhm, nothing...lesson learned - we won't be back during our next visit to AR.