I really wanted to like this place. I really did. The cheeseburger was great and the decor is spot on but the service leaves a lot to be desired. We probably will not go back.
We walked in and the server just looked at us. No hello--for a second I wondered if they were even open. Be prepared to pay with cash or be subject to a 50 cent surcharge for credit AND DEBIT cards. Â I find this really off putting, as was the 30 cent upcharge for a side of ranch dressing. The server did not tell me this would be an upcharge when I placed my order. I didn't use the restrooms but I would not be surprised to see pay toilets here.
Then there was the mysterious piece of something in my onion rings. It was a fried piece of something unrecognizable. When the server came by to see if everything was okay I told her I was trying to figure out what THAT was, she said she didn't know but it looked like a piece of chicken nugget that somehow fell in the fryer but she wasn't sure. Â That wasn't a real appetizing answer.
When I went to pay I apparently went to the wrong counter because all i got from the server there was "you pay over there" and a point to another room. Â So unfriendly.
Great burgers--too bad they were outweighed by bad service and over zealous upcharges. Â I don't see another visit in our future.
Back to the future, today and great! Â You can't get any more of a traditional diner than this! Mr. Wise, if you still own the joint - super congrats for a job well done! Not only is this place like stepping back in time, but bringing you today's fresh goodies. Service is top notch, food is excellent, it's clean and I've been told the desserts are to die for. Every time my wife and I visit family in Archbold, we go at least once! Guy Fieri should be invited here. See you next time I'm in town!
Review Source:Not that I have anything against the Ohio Turnpike service area restaurant choices, but Mom's Diner beats the HECK (better use bible belt, heartland, red state review language here) out of the standard McDonald's/Burger King/Hardees/Popeye's fast food joints on Route 80/90 - and is worth the five minute drive off the highway. Â
Okay - it's probably closer to ten minutes.
Honestly, a better homemade hamburger bun - light, fluffy, and flavorful - I have not had. Â Good homemade lemonade too. Â Nice, kitschy roadside Americana decor. Â
Apparently there really is a "Mom" too (and I thought the name was just tourist pandering). Â
Definitely worth a stop.
Phenominal food!!
I had a homemade pulled pork sandwich topped with slaw with a side of fries and a coke for $10. Â The price was insanely low for the quality. Â Homemade buns for the sandwich took the whole meal to the next level.
My only regret was being too full for a piece of the pie I saw sitting in the case.