Never had a great experience Mt. Mikes and this store really kept the tradition. My wife found a thumb tack in a slice while eating it. It was our first slice.
They were really uncooperative. Check it: (1) we dont know how to do refunds, (2) we can only refund you half BTW.. idk how since they say they cant do refunds, (3) "this has never happened before... so we can't help you". All this while owner/manager was on the phone talking to the assoc there.
I just wanted a refund so I can feed my kids. Pizza from them was totally off the menu. Finally, I said I'll just ask the Franchise board what they can do for me. with in a few minutes I got a full refund.
For me this is the last stop for mikes. Next time you go ask for thumb tack free pizza.
Just an update... I have yet to walk into the Livingston Mountain Mike's Pizza place. When a place leaves a bad taste in your mouth you gotta stick to your guns.
Pizza is good but delivery takes  about an hour on  average both times we had delivery. The person taking the order didn't speak English or Spanish so I was screwed.  Lunch buffet is ok if you can handle the variety of people coming in. The last time I went there this very high man came in and stole some pizza and soda. Three stars for good pizza. If they just go their act together they'd get more from me. oh yes don't use the bathroom.
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