Some of the worst service I've ever experienced. Plus the glasses were dirty, the plates and silverware had dried food/sauce on them, and when I asked for clean plates, we got more dirty ones. How hard is it to check before you bring them to the table? After that I was pretty turned off.
The Asian salad was mostly canned fruit, with 4 thin slices of chicken that didn't add up to a whole breast. The boneless wings were okay, but admittedly hard to screw up frozen nuggets tossed in jarred sauce. I just did not see/taste anything of quality there.
Finally, the waitress pretty much ignored us and didn't bus our table. Had to flag her down for the check more than 30 minutes after we had finished our lunch. Turned out she over charged us and after she "fixed" it, she short changed us! The whole experience was a gross, tiring, and regrettable one. You couldn't pay me to go back.
I haven't eaten there in a few years. Â Sat at the bar for lunch and asked the bartender her food recommendation. Â She suggested the wings and the steak and cheese sandwich. Â Chose the steak and cheese with curly fries. Â The sandwich and fries were grrreat and service was friendly and efficient. Â Took half of it home and offered to family, luckily they weren't hungry.
We'll be back.
Our visit was during happy hour on a Tuesday where we were surprised to find specials on both beer and and wings. I had the $4 Blue Moon and my husband the $3.75 Coors Light. We also shared some wings. The food was great, the beer was cold and the service was both friendly and attentive. We noticed that there are also $3 bud lights on Sunday! We will definitely be back.
Review Source:I have given this place several tries, and I shall not being going back any more. Â The service inside is soooooooo slow. Â Last time we ordered wings from them there were still feathers on several of the pieces (I'm still shocked by that, how does that happen??). Â In spite of the fact that they know the service is bad, there is never an apology or discount given, just excuses. Â No thanks!! I've taken my business elsewhere.
Review Source:If I had to rate the food alone, this place would get 3 stars. Â Luckily, I am including service. Â I have read most of the reviews and it seems they have a service issue. Â Well, we actually experienced great customer service. Â My friend and I sat in the bar area. Â We were served by a very charming server named Lloyd. Â What a nice guy. Â So if you want good service, ask for him!
Now, for the food. Â We started off with the asiago wings. Â Delicious! Â I would order those every time. Â Then we ordered a pizza called Meaty Beast. Â I am going to assume that the pizza is frozen or the toppings are. Â When we got the pizza, my friend and I were trying to identify what one of the toppings was. Â It look like freezer burned sausage, maybe? Â We tried a piece and it had no flavor, so we took as much of the sausage like material off. Â I can't say I would ever order that again. Â We also had drinks, which were just fine.
Ok, so we know Laveen doesnt have squat for dine in food.  NNY /Laveen just lost our business tonight. My wife ordered food to go, 50$ worth, and was told to pick it up in 30 min.  I get a message from my wife after she had been there waiting another 30 minutes, only to find out our food was luke warm , and had been sitting on a shelf for over 15 minutes.  No staff checked.  They just said "its not ready".  During this, someone came off the street, ordered to-go right while my wife was waiting, and HAD THEIR FOOD BEFORE SHE DID.  We are done with this place.  Pizza is so-so anyhow, depends on if you have a good cook  that night.  This is the only local place with decent wings though.  The store manager just brought the food and said "sorry its late" and offered nothing.  Other NNY around the valley I have had decent service and food, too bad Laveen sucks.  These are franchised, not sure if the owner really cares and if the manager is even a manager, or just the bartender covering... sad sad
Review Source:I havent been here for a year and half, they use to have great buffalo wings, and now ehhhh. Â We use to frequent this place every week until they changed there buffalo wings recipe and they are now breaded, not naked. Â Met friends down there last night for drinks, but you would hardly know its a Sports bar, because the Music was so loud last night I couldnt hear the person next to me when they were talking! Dont think we will be going back again anytime soon, unless they change things, so back to Applebees we go.
Review Source:Well after the first five good trips to this place I must say the service has officially came to the status of shitty! The last two time we walk into the bar area and seat our selves as usual we wait two more party's come in and promptly are waited on fifteen minutes later waiter says I can help right now I'm busy! Someone come and acts mad and gets us drinks we order right when he gets back and says I don't know why the other guy didn't help you! The bill came with the food no refills no are you ok! We try and wave someone down to pay and no one responded. So I get up and chase down a passing bartender and ask if I can pay with a big sign and a few huffs and puffs she take it we pay and leave! Today we walk in sit and wait five minutes a couple walks in sits gets menus and there drinks! This time we leave and don't think we will be back anymore! There loss seeing as I am a good tipper and a nice person.
Review Source:Awesome spot in AZ. A must visit when I arrive to visit friends because no one makes Strawberry Heat wings anywhere in CA. Any of the wings you order on the menu are certainly a win in my book but my love for the Strawberry Heat is like nothing else comparable to what is offered in CA. Not Wing Stop, not Wing Nuts, not nothin'!!!! Oh also had the calzone here and it is mighty good. Fresh out of the over crispness, the pocket stuffing is cheesy gooeyness in contrast to the fresh meats, & the sauce accompanied with it is great for dipping. Native New Yorker also has a separate bar for an adult setting & later at night they provide karaoke for fun drunk times. Family side also available with tons of TV's all around & sports throughout the day/night. You can't go wrong dining @Native New Yorker.
Review Source:Looking at other reviews, I can't really stick up for the service. Â I don't remember ever having absolutely horrible service, but I don't think I ever had exceptionally good service either. Â You kind of have to wonder why they have these people working here with the econonmy the way it is. Â You put up an ad for waiter or waitress and you could probably have your pick of hundreds of people- so take the best! Â Oh well. Â The food here is great, same as any other Native New Yorker. I reccomend the greasy pizza, wings, or a chicken philly. Â Burgers are decent too. Â And I love the fettucine alfredo, if they even still have that. Â The TV set up they have on the outdoor patio is great for watching football. Â I think part of the reason for the poor service is that it's the only place to go in Laveen so it gets really busy. Â As soon as Laveen picks up and more places come in, I expect this place to settle down and find out it needs to have better service to compete.
Review Source:Okay..There was three of us, and waited 30 mins to be seated. Â We didn't complain.. Â It took 15 mins to get our menu.. Waitress just disappeared on us. Â So, I had to ask other waitress to get her attention. Â 15 mins to get our drinks.. At this point, we were gonna leave, but it was getting late and didn't want to go else where. Â So, we patiently waited and tried to be understanding, even though place wasn't that busy.
After placing the order, we waited 25 mins or so for our food.. I mean we ordered wings, and it shouldn't take that long.. Â
Well, they screwed up one of the order by giving us something totally different.. Â And wings were over cooked.. It was too dry! Â
I asked the waitress, "Is there a reason why it took so long to get drinks and food?" Â Her answer was, "We are busy?" Â Really????? REALLY?? Place is not even half full.. I see staff standing around talking.. You consider that busy??
So I was about to call the manager to complain, then one of my friend said.. "Don't even bother.. We are not coming back here again.. So just let it be".. Â
Terrible service, with terrible wings!
This is one of my local food stops. Â Good food, not too expensive, but sit-down quality. Â Good place to watch a few games. Â I like the wings (have had better though), but the best thing there is the Native Nachos!!! My roommate and I go there just for those. Â
The only negative is just like Scott M. said... The service is spotty... however, opposite to Scott, I refuse to sit in the dining room because of the terrible service on that side. Â In the bar, I have had no problems. Â When I go to a restaurant, I do not want to feel like a burden to the staff, which is exactly how I felt sitting on the dining room side. Â If I could star each side, I would give that side a 1... The three is for the bar. Â Nothing special, but not bad either.
Been here a dozen times, but our friends that lived across the street from it just moved so probably won't go back as frequently. Â
The wings are great, the food is generally good. Â I have never had a bad food experience here. Â
The service depends. Â In the dining room, which I rarely use, the service has been pretty good. Â In the bar, which is usually where I am sitting, the service is almost always slow. Â But as I have said in other reviews, the beer is cold and I have always had a good time here, so that counts for something. Â Also, when I say slow service, at least they routinely check on you at that place. Â It's not like at Gallaghers on Baseline where they just never even bother to talk to you or stop back by your table after the first interaction.
Cold, affordable beer + a good time + decent food + slow service = 4 stars in my book.
Dined last night for an early dinner around 4pm. I was not greeted right away matter of fact 3 employees past me prior to what appeared to be a manager tell me she would be right with me. The restaurant was slightly busy with large parties and tons of take-out orders. The server who walked us to our table ended up being our server during our dining experience. She started off very friendly but then ended up being very rude. Her exact words were that we were making her life difficult. This was because we told her what we wanted for desert when we placed our order. This was only to be proactive. Well we requested our baked cookie to have the ice cream and toppings on two separate plates. This meaning one plate with the baked cookie and the other plate with the ice cream toppings. I am still trying to figure out what is so difficult about that. Especially when she is not the one who is preparing it. The good news was the food was great and came out in a timely manner. Our table split a Pizza and Wings. It did take a while for us to get our desert however this may be because our server got another table? Which they were not happy with her either since she did not come across friendly to them. This was my first dining experience there. I have always ordered take out. I would have had a good experience if the server was friendly. I could tell she did not like her job because prior to setting me she complained about the children that were dining before us and the mess they made. This was service minus the smile.
Review Source:Ate here on a Saturday night and the service was extremely slow and poor. We sat down at 5:45PM and ordered our drinks for 6 guests. Took about 35 minutes to get our drinks then we ordered our food immediately afterwards. We inquired about our food and they said they would check on it and we continued to wait. Took 47 minutes for our table to get our entrees which came out slightly warm as if they let it sit there for the entire duration.
Guest 1 - Veggie Wrap was cold
Guest 2 - Alfredo cream with pasta and Chicken, came cold
Myself - Ordered a medium rare Top Sirloin steak, came out dry and over cooked
Guest 3 - Wings was alright but cold
Guest 4 - Pizza was alright
Guest 5 - Quesadilla, was cold
Overall experience was we were so dissatisfied with the service and food we discussed walking out. And warning the patrons walking into the restaurants to be aware this place has mediocre service and food at best.
I would not return to this place nor would recommend this eatery to anyone else. Before we left we were asked if everything was okay? We complained that the food was cold and the service was unsatisfactorily slow and the waiter said alright sorry and walked away. What kind of service is that? Offer a solution to remedy and issue like complimentary dessert or a small discount on the bill to make your customers happy. You are in the food industry and happy returning customers keep you in business.
DO NOT GO TO THIS RESTAURANT YOU HAVE BEEN WARNED!!!
I'm very patient when it comes to restaurants and bad service. I have a 3 strike rule, so even if I have a bad experience once, even twice I will often try to understand and consider why the food or service was bad. But I've tried eating at this location 3 times now and each time the service was poor and twice the food was prepared wrong (and no I don't order my food any different than most). I like other NNY locations just not this one.
Review Source:Stopped in here today for lunch, to try their Wednesday Special of a 1/2 lb. Burger & Fries for $4.99. Â They give you your choice of curly or steak fries, & I went with the curlies.
I'm not a fan of TVs playing in a restaurant, & they had 10 of them that I could see right from my booth! Â Fortunately, they were all turned down. Â Unfortunately, music was playing out fairly loud over the P.A. System, & I had brought something to read if I could just hear myself think.
In a little while they turned the music down some, but then they were switching it back & forth between the likes of George Thorogood & Justin Bieber! Â Either of the channels would have been fine with me, but at another time & place.
Gripes about the atmosphere aside, my server was friendly & attentive, the food was good, & the Special was an excellent value. Â Â :-)
Seems to have gone down hill since the start. The food is typically not hot enough and service is sub-par. There was one waitress in the bar that really knew how to provide great service, but I don't seem to see her much any more. Some one should light a fire under someone's ....to get things going again.
It is one of the only sit down restaurants in the area so it should be packed all the time. I love the bar area, but now that I have a kid I have to sit in the "family" section which is pretty lame and a little more run down looking. Â On the bright side the wings are great as expected and the pizza is decent, much better than other choices in the area.
Like some of the other reviewers my husband and I have had nothing but trouble with the staff at this location. They disappear for 10-15 minute periods and rarely refill your drinks unless you flag them down and ask. Some of them also have a knack for ignoring you once they've given you the check...
The food here is usually good. We get their Native Style Strippers with BBQ sauce and the cheesy garlic bread, both are yummy.
Beware if you get take-out from here, they have a tendency to screw up your order. One time we got honey BBQ instead of normal. Oftentimes they forget to give you things like ranch/sour cream or give you prepackaged when you asked for house dressing. You really have to check your order before you leave.
Even though the food is good, if there were more in the way of restaurants out here (hopefully there will be soon) we would probably go here maybe a once a month instead of once a week.
It's a sports bar that is known for its wings. Â I really like this place for that purpose alone, but I question the insane growth of its menu since I was a regular at the original Tempe location as a kid.
On one trip, we ordered a couple of the "lighter" appetizer plates and got a good laugh. Â The veggies were as expected, but the cheese plate was simply a bunch of soup crackers (still wrapped, mind you) with some kind of processed cheese spread and a few chunk of cheddar, etc. Â Not good. Â Same goes for the other times I've tried experimenting with the menu.
Pizza: terrible deal. Â We decided to order takeout recently and ended up with a 14" pizza that cost $20 and was smothered in cheese. Â Ummm, nothing like a NY-style pie. Â Nothing at all.
My friend Steve from upstate New York says that the wings are nothing like the real deal either, but I wouldn't know. Â I'm just fine with the traditional sauce and the BBQ hot at Native New Yorker. Â But like anywhere in AZ, don't forget to ask if you prefer blue cheese dressing instead of ranch.
My advice: go here when you want a beer and wings, or other bar food. Â Don't expect anything spectacular and it should be just fine. Â And btw, the only decent beers on tap are Guinness and Blue Moon. Â So don't expect a big micro-brew selection either.
I've lived in laveen since 2001, before 51st ave became a large street, and when you had to drive to get groceries anywhere.
I've had great service in the bar at native, but sitting in the other area is just plain dumb if you're over 21. Tonight we had crap service, the only reason they recieved 3 stars is because of previous experiance.
I reall don't understand how you can leave a table sitting for 15 minutes with empty glasses, while you disappeared into the kitchen. never once coming by our table to ask how our food is, this service is one of the worst i've ever had.
with that said i love honey hot wings, i'd probably bath in the sauce if it was possable.
This place is totally hit and miss. Â There are times when you don't even want to come back to this place because the service was so bad. However, the "majority" of the time they have pretty good food. You can never go wrong with their chicken wings, steak sandwich or bow-tie chicken Alfredo.
Review Source:Where to begin....
I had some pizza bites or something like that. They're like Totinos Pizza Bites, but when you bite these, bright orange grease spews out the back side and burns your hand. Avoid them!
I found the restaurant side uncomfortable; there aren't any booths where you can see the TVs from. With the noise level and the inexperienced waitresses, a TV view is necessary.
Places like this would never make it outside of Phoenix, but there are so few options in Laveen, this is one of the only sports bars in that area worth going to.
One saving grace; the beer selection at the bar is fair. The draft prices are okay. The wings aren't as flavorful as I had hoped - or as hot as they scare you into believing - but they are cooked good and have good texture. There are a lot of TVs but it seems like they're hard to see wherever you sit. The crowd is good, and they have trivia game machines and weekly poker tourneys. All in all, it's decent.
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