Palm Hookah Lounge

I'll start by saying that the Palm Hookah Lounge has the best customer service out of all the hookah lounges that I've been to. Angie and Robert were very friendly and saw to our every need without being overbearing or intrusive.

Palm Hookah Lounge offers a variety of shisha brands including Al Fakher, Starbuzz and Cloud 9 with a wide selection of flavors each. They also offer a variety of fruit bowls including apple, orange, pineapple and melon. (I am going to make a point of trying one the next time I go in with a group of people.)  I was very pleased to see that they use and sell Khalil Mamoon hookahs. Their prices for everything was very reasonable, and their happy hour (2pm-6pm) specials are a steal!

The atmosphere of this lounge is very laid back. While my wife and I were there, they played a mix of house/techno music. It was never too loud, allowing my wife and I to hold conversations at a normal volume.  There are 3 large flat screen TVs located around the lounge so that no matter where you are, you can always watch at least one of them. The lighting is in a word: perfect; not too dim not too bright. The ventilation is great, and it never got too smoky inside. The couches and chairs were very comfortable and everything looked brand new and squeaky clean.  The whole lounge looks like it belongs in the Gaslamp, not in Ramona.

My wife and I cannot wait to go again!

My new favorite hangout in Ramona. The customer service is amazing, and everyone there is really passionate about hookah. Ask for good blends, they're happy to offer suggestions.

My girlfriend and I came on Friday May 17, when we came in we liked the atmosphere of the place. There were only 6 other people there. The seating was comfortable an there was lots of space. We went to the counter and ordered our hookah, which was Irish peach in an apple base as recommended by Angie. We sat down in a corner table and were given pretzels and shortly after they brought put the hookah. The hookah was really good and they have all Starbuzz flavors. After using the hookah for a while Angie brought us out some soap water so we could blow smoke bubbles, which most hookah lounges don't do, so we thought that was cool and fun. The manager, Angie, is super nice and knowledgeable about hookah. She told us that she is working on getting more brands like Fumari. She made sure we were comfortable and had everything that we needed. As it got towards 9 a lot more people started coming in. A DJ showed up around that time, which was cool. Throughout the night they mostly played EDM. Angie came over and was talking to us about getting new flavors and we said that we liked white gummy bear from Fumari, and she said she liked their chai, which I love, so she said she has a pumpkin pie in the back that tastes just like it. So we ordered that and it was amazing. We spent about 30 dollars, 20 for the apple base and Irish peach then 6 for the pumpkin pie plus a tip. Overall, we love this place, it's just the thing Ramona needs. Our only complaint would be that the fans need to be turned on, just because it gets stuffy from all the hookah and cigarettes since there is only one doors open.