The Palms at Hamilton

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  Went to chattanooga (1st time) for my birthday. My husband and I arrived at The Palms @ approximately 1am (our hotel was on the street), we paid $15 to enter...we only wanted food.
  Unfortunately, within 3 minutes of sitting down we were greeted by thee rudest waitress ever. I instantly decided that we would not be staying at the establishment and spending any more money. My husband and I proceeded to leave (& ask for money back), only to be followed by the rude waitress..who in route told security that we were the issue.
  Our money was not returned and we waited outside for the police...i called them. As we waited we were harassed and belittled by the waitress and manager. It was truly hard to keep the peace, but I believed that everything would be fine once the police arrived. Was I ever wrong, the police took a statement from me and then disappeared into the club, with the owner.
  The police stated that they watched the video and saw the waitress approach my table and follow me out the establishment, but because there is no audio, its hard to know who started the altercation. Are you serious???? I walked away...clearly she was the aggressor, duh!  I was told to file civil charges to get my $15 back...i live out of state. The way my husband and I were treated, by every staff member we encountered at The Palms, is evident that while they cater to african americans on weekends (for the money), they do not care for us one bit.  I will never ever forget how I was treated...I'm actually angry enough at this moment to proceed with the civil suit, just to prove that they cannot treat people of any race this way. Then again what good will it really do...in Good Ole Chattanooga.
  With the above being said, if one patron reads my review and proceeds with caution before visiting this establishment, its worth more than my experience.

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  Posted on 08.09.13 S L.

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  So, thought i would try this again after the not so good first time visit. It was not as busy and I had a much better visit tonight. The shrimp martini was awesome!  The band rocked too!

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  Posted on 05.24.12 Tim H.

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