Where to begin with Petrizzo's?
Let's start with the positive...The food and prices. At least for lunch. I can't judge the dinner menu. For $20 my wife and I had a bucket (5) of 8oz Coors Lt splits (or nips depending on your geography), a mushroom swiss burger and a veal parm sub. Can't argue with those prices in my mind. The burger and sandwiches were actually pretty good. The veal parm was very fried though, so i'm guessing it wouldn't translate into a dinner entree that well. Probably best to stick with the sandwich.
Now the negative...We sat at the outdoor patio, and it was pretty dirty. I don't want to use the word filthy, but it was bordering on it. I know it is outside so I expect to share the space with a fly or two. This was ridiculous. Brought me back to Amityville Horror. There were flies everywhere. The tables weren't thoroughly cleaned which kept the flies fed. The bar area itself really needed a cleaning. I have 6 letters for you...B-L-E-A-C-H. Event the bucket that held our beer was dirty.
It's a shame because the outdoor patio area is just the place people are drawn to in areas like this. After a morning or day of kayaking, hiking, and other outdoor activities it's great to unwind outside with a few beers. The patio is hooked up too. They have TVs around the large bar area. Live entertainment is provided (and I'm not just referring to the colorful mix of locals and tourists). The bartenders and wait staff were all friendly, and it may not be 5-star service, but I felt like we were treated well throughout our visit.
I can't attest for anything inside, as I never left the patio. They do allow dogs on the patio, and their pizza looked decent. I'd just like to see them clean it up a bit. This could be a fun, quirky spot.
I have been using Yelp long enough that I know the reviews are generally right on the money! Â Since this restaurant only had three reviews at the time I thought "maybe" they all just had bad timing.
Unfortunately they were right - stay away! Trust the few reviews that have been written!
We saw this place at it looked like a great spot to stop because of the outdoor bar area. Â It was a beautiful day and that exactly what we were looking for. Â There were a good amount of people there so I decided to ignore the Yelp reviews and head in.
To begin with the outside portion is really the only place with any atmosphere, they even had a live guitar player/singer covering old rock and roll from the 70s - 90s which was OK. Â When I went inside to use the restroom I was surprised and how outdated this place was to be in a prime location for tourists going by - it didn't have that "Pocono rustic" feel at all - just outdated that the owners don't seem to be reinvesting.
The service was the worst I have had in years, our waitress was terrible. Â She was slow, not attentive to when we finished drinks and constantly forgot literally every request, a list of examples of items forgotten when requested a number of times; bring children's menus (she gave a 6, 8, 11 and 12 year old adult menus), adult beverages (on four or five separate occasions!), the appetizer for one person (even asked a bus boy to help he said OK and then we watch him just go back to picking up dishes and not say anything to anyone!), kids refills of juice and continued requests to find out where our food was (took over an hour to get the appetizer for the one person and another 30 minutes after for the entrees!
When the kids ordered the two boys (11 and 12) wanted to order off of the adult menu, they each ordered a small pizza.  One of the younger girls (6) ordered a personal pizza which was the perfect size for really an adult which was fine - the waitress provided no suggestion to anyone that the "small" pizzas the boys ordered off of the regular menu were actually big enough to feed two or three people each and just let them order.  One of the adults ordered an entrée that was to come with pasta and a salad - she never took mentioned or provided that. We were served "dirty" bottles that we had to return as they were disgusting to even think about drinking out of and the list of other items would continue to go on but I'm sure people have stopped reading this review by now...
We all agreed the food was good, solid food - or we were just so hungry after waiting so long it didn't matter. Â It's a shame that this place is run so poorly as it is in a good location when traveling on that road. Â We will not be returning here.
If I could rate them only on their food they would do far better. Their food is actually really quite good but getting that food and your drinks as accurately and as promptly as you order is another matter.
Be prepared to wait and be prepared to be completely ignored and then prepare for every bloody excuse in the restaurant industry when you ask where your food is.
My father-in-law watched three orders of clam appetizers be delivered to tables who had been long seated after us.
The inside is so horrifically dirty a show should come in and redo everything. They might as well just put up a porta-potty.
Sit outside. Inside is mouldy, dirty and just might kill you.
Mind you, we are going again tonight because by Bushkill standards, this place is ok.
Horrible experience.. I arrived with a couple of buddies & sat at the outside bar, waited for the young lady to even notice we were there, finally she comes over takes our order & never brought our drinks... After receiving our food hard & cold, I made a joke that I was thirsty.. And she rolled her eyes & rudely asked "what do you want?" so if that wasn't bad enough the owner walks up to us asking us where we're from & a whole other list of questions (way to scare people away)I don't know if he harasses all his customers but I just wanted to eat my cold food & run. I walk inside to a moldy smelling dinning room & once again the harassment begins.. Two girls almost chased me down trying to make me have a seat.. I finally make it to the bathroom & it looks like a war zone.. Â Food no good, prices too high, service lacks experience, if you want to feel like your on a real bad interview speak to the owner! Outside bar had a cool look, but needs an experienced bartender! Won't go back to that hole in the ground.
Review Source:If I was writing a review on just the food, I would probably be giving it a 3.5 stars! However, I am reviewing the whole dining experience, which was terrible! I assume it could of been worse but I dont like to dine this way. We had never been before, so we sat outside because it was beautiful out. I didn't go inside the building so I cant say what the atmosphere was in there. The outside was a typical outside bar with tables around. Definitley a "biker" atmosphere. Our waitress was horrible! She said she was new, but should could of been nicer and more welcoming. We had to ask for our bucket of beers 4 times before someone brought it, with barely no ice. I orders the stuffed shells with a meatball (which on the menu you can get a meatball or sausage) I specfically asked her if it would come with a meatball, she said yes, and of course it didnt. So I had to ask for one. My boyfriend ordered shrimp cocktail which he never got, but was charged for on the bill. So we had to point that out! The food was OK, nothing to rant and rave about. There was one girl clearing dishes off the table that was actually nice and got us more drinks since our waitress didn't check on us at all. Not the way I would run a business. So when we asked what was giong on, they had every excuse in the book. Saying one of there employees just walked out so they were short staffed blah blah. Which sucks, i get! But outside there were 4 other girls and the owner working with only a total of maybe 7 tables. I wouldnt go back for the reason that the service was horrible
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