If I could give this place negative stars I would. Our saga began when we walked in and stood at the front for about 5 minutes, while waitresses and bartenders stared at us, and finally one waitress came to tell us we could seat ourselves. Mind you, they have a sign up that says please wait to be seated. I explained that we had 6 guests and asked if they had any tables that could accommodate us, and the waitress replied yes and began to help us put together three 2 person tables. These tables were very rickety and seemed like they were going to fall apart, as well as them being three different heights. This however, was a very minute detail to us, so we sat down and proceeded to wait for 15 minutes until someone came to take our drink order. Once they finally came it we got our drinks rather quickly, but then proceeded to wait another 20 minutes until our order was taken. Now, mind you, this place was not busy in the least. Upon ordering, 2 members of our party ordered the BBQ and were informed they were out of BBQ. The menu here has 6 items I believe, and I think if you're only offering such a limited amount of dishes then you should have the items there. So, we all ended up ordering chicken tenders and french fries, and one person ordered a sandwich. I believe that we ALL ordered things that could be cooked rather quickly, in a matter of 10-15 minutes, but we did not wait that long. We waited for OVER AN HOUR for our food. Meanwhile, the waitresses, manager, and bartenders sat at the bar conversing, giggling, and EATING food. By the time we got our food, we were NOT happy. We asked the waitress if there was an issue in the kitchen, in which we replied a curt "yes" and proceeded to hand us our food. Finally! We can eat...... or so we thought. The french fries we had ordered were replaced with sweet potato fries without any notice, which no one in our party eats, and another guest and I sent the food back. The waitress was EXTREMELY rude about this and did not ask if we would prefer something else, and when she came back the other guests sent their food back as well. The waitress acted flabbergasted, and we asked to speak to the manager. We informed him of our situation and asked him if he would be so kind to allow us to pay for our drinks and leave, since no one ate their food. We also informed him of the wait, the sweet potato fries, and the chicken that was cold and had a soapy taste. He did not apologize, and brought us our checks with soft drinks on them. Now, I have worked in service and if a guest told me about their experience and it was half as bad as this I would pay for their meal in complete. But no, once again disappointed by the bill, and after another member of our party confronting him about not apologizing, or caring, he informed us he was not the 'real manager' and to just leave. I have NEVER been so disappointed or treated as rudely anywhere. I would NEVER suggest anyone eating there unless you want terrible service, awful food that you wait over an hour for, and a manager who simply did not care about unhappy patrons. I understand that it is a bar, but if you are going for a bar more so than a restaurant then you should simply make the complete move!
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