Was here in July 2012-
Went here a week after eating at Bayou on the Bay for my birthday which was disappointing to say the least. Thought I would find some gluten-free options since they had "street-tacos" on the menu and touted their staff as knowledgeable of gluten allergies. I also thought this would make up for the crappy experience i had the week before on my bday. But it didn't, Bellingham eats are just starting to become one big disappointment after another since I've been forced to switch to a gluten free diet.
So I asked the server, who was very kind, what I could eat because most of the items appeared to have miso or soy in them (which contains gluten). I also don't eat pork or beef (for a long time) and that's not an option for me. She said that their hostess was gluten free and knew a lot so she came over to help me narrow down my options. But when she arrived she asked if I was celiac, which I am not, but either way I cannot eat gluten. Then she proceeded to tell me that I could eat the salad with the miso in it, and I said no I can't because I can't eat miso and she said "oh well it doesn't bother me and the kitchen staff told me there's no gluten in it" she also told me that i could eat the fries, to which I asked "do they fry them in the same fryer as the battered things because that is cross contamination (this is very well known) and I cannot eat them them" and she acted surprised and said they were fried in the same oil but that it was OK for me to eat them, which is not true. She then said the rice bowls would be an option but that the rice has a tiny amount of gluten in it, which doesn't make any sense to me because rice is usually ok to eat. Needless to say I was very frustrated when she left, she was kind but completely useless for figuring out what I could and could not eat here.
Also I would like to mention that a couple days before we came to eat here I sent them an email to ask if they had corn tortillas for their tacos and if there were any gluten free menus available to which I got absolutely no reply to this day. I also am pretty sure I started getting more junk mail after I sent them an email.
The fact is, they use flour tortillas for their "street tacos" which is totally absurd, I've never even heard of street tacos with flour tortillas. So tacos were not an option either. The server said I could order them but they would be served on top of rice, so they wouldn't be tacos. But this seems silly to me that they just don't have corn tortillas as an option.
I ordered the potato crusted halibut, which I was told had no flour in it, and the cowboy salad which looked like it didn't have miso in the dressing. I definitely had a reaction the next day and I am not even that sensitive.
Besides that I had the blueberry lemonade which was recommended by the server, and it was OK but tastes like a liquid gummy bear, We are done eating at this place, the prices do not coincide with the lack of knowledge or ability to accommodate small dietary allergies that shouldn't be that big of a deal for a restaurant like this to handle. I am disappointed to say the least and next year I will not bother going out to eat anywhere on my birthday (which all I usually do to celebrate since we cannot afford anything else).
I would also like to clarify to other reviewers, the vibe here is not Seattle, it is Vancouver because this chain is from Canada. They likely attract Canadian tourists.
Absolutely love it. Came here for the first time with my boyfriend because we got a gift card for Christmas to here. On our first visit, I had the spicy crispy chicken burger with their house fries-- definitely spicy, juicy, very crispy, flavorful and fresh. The fries were fresh, crispy but still soft on the inside. The peach bellini was good.
Second visit was even better-- tried the yam fries this time and the tandoori chicken pizza! So good. If you like Indian food I'd recommend that. I'm happy with the service so far, always prompt, friendly and the waitresses are helpful for suggestions.
I would love to come here more often, but it is a little pricey. However I don't mind, I like making it a special occasion to come here.