When it first opened, it started a great restaurant with flair on a side of town that was lacking good food. Â There is one server that works there that keeps the place going--and if she wasn't there--I would walk back out. Â On our last visit, I decided that I would celebrate our going away party at Sur Este to keep it local instead of supporting a chain restaurant. Â It was a slow night, we had coupons for free cheese dip from smallcakes next door which the owner of Sur Este chose to not honor. Â While explaining it was our going away party and we chose to support a local business, his response was "I am not going back on my decision". Â The food was just average as usual and after our experience and carelessness for our business--the entire group of friends have now decided that they will NOT be returning again. Â I feel sorry for the poor lady who works so hard and does a great job! Â If you dint think business isn't dwindling down--then look at them allowing another business to move in and take over part of the restaurant!
Review Source:I don't enjoy sharing my recent experience, but feel like I should. Â My husband and I both had confirmed food poisoning from the steak burrito they serve and both ended up in the emergency room. Â The owner was not very helpful about the situation and didn't even offer free drinks, chips and salsa, etc. Â I was disappointed in how the situation was handled and won't be returning to this restaurant. Â Additionally, the service is EXTREMELY slow and the staff never acts happy to be there.
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