UPDATE:
Gave it another try yesterday, but if anything it's gotten worse. They seem to be hopelessly understaffed. Â There was no line at all, but several people came in behind us and then just left before ordering when it was apparent that it was going to take a looooonnng time to get something to eat. Our order took close to 15 minutes to complete, and we had to go back for an item that they forgot. Â It looks like they're trying to cut costs by running it with as few employees as possible. If they keep this up their costs will be zero since it will be out of business.
Wow....if the people who work in this place were any slower they would be moving backward. I've seen several occasions where people in the drive-thru lane just give up and leave, even after placing an order. Â I spent 15 minutes there this morning, with ONE CAR in front of me, waiting for a simple breakfast order. I would have left, but there was another vehicle right behind me and there was no room to pull out.
I see from the reviews on here that their service problems have been going on for at least the last year or so. Â I don't know who owns this franchise, but it's obvious that it's someone who doesn't care if it goes down the tubes.
It is unbelievable how terrible this place is at everything. It doesn't matter if there is no one in line or 10 people in line, you will be waiting there at least 20 minutes to get a single sandwhich. Your order will never be correct and the food will be barely put together.
The people who work there make it clear that they could give a care in the slightest and seem almost purposefully to move slow.
In my 27 years of life, I have never made a complain to a manager of a restaurant (be that fast food, chain dining, or fine dining) except this place. It is just awful in every regard.