We had come here a handful of times since moving in down the street. I signed up for the eclub they have online and got a coupon for a special price on bowling but it was only for specific times and only during Mon - Fri. So we came in on a Friday, the last day of the coupon, and only had an hour left to bowl. For us that was perfect. Well when I gave the coupon to the girl at the desk she told me they couldn't do that tonight because they were using 8 lanes for leaguers. Ummm, ok, what about your other 20-some lanes available? We were really upset that they wouldn't honor their own coupon due to a couple leagues coming in! Your leagues are not the only place you receive revenue. Your non league bowlers should be given the same courtesy and respect. Obviously here we're not. She was extremely rude and the manager was standing right there and didn't say anything so obviously he didn't care. So I emailed AMF, which I'm pretty sure it didn't go to any corporate office, it was directed back to the people who run this location. The response I got was this, "So what do you want?" Seriously!!?!!! Never mind then! I never wrote back and we''ll never be going back. Brunswick will be getting our dollars from now on.
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