Andes Hotel

Stopped in for the brunch today and enjoyed the food.  The omelet was done perfectly with just the right amount of spinach and cheese.  The toast was delicious nutty bread toasted just right.  Friendly staff, relaxed atmosphere - would definitely come back and bring friends.

I hate writing reviews like the one I'm about too...but the owners need to be aware of the service and food they are serving to the public.

Went into the restaurant as a party of 15. Large parties are difficult to serve, but any good restaurant should be able to accomplish the task! The Delhi Diner had no problem with servicing 12 people for lunch. The Andes Hotel just couldn't accomplish it!

Where to start!

Upon being seated, all of our party immediately noticed the lack of air ventilation let alone AC! It was a warm day and temp outside neared 90 and inside the restaurant was about the same! For people who are in their 60's, it is difficult to enjoy a meal under these conditions. It was noted the adjacent bar was Air Conditioned. Why on Earth would you not Air Condition the dining area??????  

The service was extremely slow. I noted the time we arrived and when we left. It was almost 2 3/4 hours. Nobody ordered after dinner coffee nor desserts... nor were we asked! At that point of time everyone just wanted out of the place!

As for the food.....another big disappointment! The food is overpriced for what you get and the quality is not up to par. Nobody liked their steaks. Over or under cooked and the quality of the beef is NOT prime grade beef. What I ordered was the STEAK AU POIVRE medium. What I got was about a 8 oz piece of steak that was cooked well done, lacked flavor, and not what I'm used to ordering a steak at a restaurant for $24.

Another member of the party order the Ribs. They came out 'dry' and the waitress was asked to bring out some BBQ sauce. What was brought out was a small metal cup of BBQ sauce that was just taken out of the refrigerator! Now why would anyone wish to put cold BBQ sauce on Ribs? To add insult to injury a $.50 charge was added for the extra BBQ sauce! The previous week I was eating at a BBQ joint in Texas where customers can walk up to a large barrel and pour out as much BBQ sauce as they want for no additional charge!

It's a combination of many complaints that made this dining experience one of the worst I've experienced in quite sometime! A huge disappointment!

Early Friday night dinner in the bar area for four.

Upon entering, the entire restaurant smelled of smoke which, for me, is ultra gross and unhealthy.

Our waitress was curt and basically threw the ordered food on our table. The soups were missing utensils and our 4 onion soups were cool by the time she returned with spoons. Everyone but me enjoyed the soup. I found it overly seasoned with something I obviously dislike.

The main dish I ordered was horrific. A chicken quesadilla which was deep fried and I mean DEEP FRIED. It was filled with something hot and red but the amount of chicken was minimal at best. This is usually my favorite dish but NOT HERE.

Prices were high for the area. Without drinks and dessert, the bill came to $83.16.

I gave it 2 stars but 5 pepcids.