Terrible! Â The people were extremely unfriendly, we were seated in the back add-on room where the ice cream machine was making a very loud obnoxious noise. Â We were not relocated to the nearly empty front area even after expressing our displeasure. Â Seating lady very unfriendly and server only pleasant to some customers. Â Food was marginal at best. Â Fortunately this was the worst experience for our vacation.
Review Source:the food hear was  a savior for us. Crater lake is pretty limited in food options, especially for vegetarians. We got here after a long hike on a summer day, and they had exactly what we needed. We ordered the veggie burger, lasagna, personal pan pizza, and pasta for kids - all of the items were really well made. Didnt have any problems with the service as stated by other reviewers. The price was also pretty reasonable, compared to other places within the park.
Although, we went here when it wasnt busy at all (early evening on a normal weekend's Sunday).
Had lunch here twice while staying at the Lodge, seven miles up the road into Crater Lake NP. This place has one entrance in the park and one outside, so there's no need to pay the park entry fee to eat here.
There are several vegetarian options, a rarity in a national park restaurant. I had the Tofu Garden Tower both times. It's a plate of tofu with braised greens. Very tasty, but it's a flat plate, not a tower. Maybe it's in honor of the collapsed volcano that forms Crater Lake.
My wife ordered a veggie burger the first time, and they brought a veggie wrap by mistake, after a long wait. The second time she ordered a chicken burger and they brought her a hamburger. Both times the waitress apologized, but then we waited a long time for a replacement, while new orders were taken care of first. The replacements came with the wrong sides.
The staff here is friendly but stupid and incompetent. If you go, speak slowly and distinctly, and ask the waitress to repeat your order back to you. Â This may increase your chances of getting something similar to what you order. In any case, plan on being here a long time. This is fast food quality, served slowly.