Last time I went to this chain the food was so below par I didn't eat it. Â Luckily, I wasn't paying. Â Against my better judgment, I went last night on the way back from a road trip with friends who were hungry. Â Surprisingly, the food was decent, but I also ordered a shrimp salad - an item that was hard to mess up. Â
Unfortunately, a trip to the restroom was the place's undoing. Â Smelled so wretched, I decided to hold it for the hour long drive back home. Â When I brought it up to my server, she said they "check the bathroom every 30 minutes," but would advise the hostess. Â They may very well "check it," but no one is lifting a finger - and I guarantee that place hadn't seen a cleaning product since its doors opened for lunch.
Odors like that make it hard to keep a decent meal down.
Yikes! It's been years since I've been to this (or any) Applebee's, but my husband and I decided to stop by for lunch since I had a gift card. The only reason I'm giving it two stars is because our server was very sweet and attentive. Other than that...eep! The restaurant was hot, muggy and smelled like mildew. The table was sticky and there was food crusted in between the pages of some of the menus. There was food on the ground under the tables. When our meal arrived it was kind of slopped on the plate, with sauce flung to one side, sides on the other...zero presentation. What my husband ordered looked like a Lean Cuisine that had been heated in the microwave and them dumped upside down onto the plate. Like I said, our server was kind so that's a plus. Regardless, we will not be returning!
Review Source:Ordered the steak.... Yeah it was terrible, ordered it medium rare and it came 2 seconds off of burnt.
My potato portion... Was 4 cubes of potatoes. My spinach was decent but small portioned. Now grant it I ordered the healthy entree and that could explain it but good good give me more food for my money.
Others at the table got burgers and it tasted like cardboard, bacon had no flavor. And blue cheese that was on 1 had absolutely no taste to it.
Fries came prefrozen, but at least they were seasoned. But the portion was so small that it doesn't make up for it.
And the onion rings were uninspired.
The wonton chicken tacos were good but not enough for any stars.
Server hardly checked on us.
We will NEVER patronize this location again - Manager is not competent and ignorant to laws regarding disabled patrons. I was very disappointed and offended with the manager on duty who questioned us and violated HIPAA laws when my party included a person who requires a service animal and was clearly tagged.
I am absolutely disgusted that my family would be subjected to this type of interrogation and scrutiny by Applebee's management. Â Even when I respectfully gave him information at the end of our meal to not question people with a service animal by asking for the diagnosis, he had the audacity to still challenge me as to why he should.
Service staff is great by the way.
If you require a service animal - Beware of the incompetent Manager and interrogation to follow!!
Only time I come here is when my friend asks to go during happy hour for appetizers. We load up some sliders.The waiters and waitresses are decent here. They're polite and friendly, but we sometimes go for ten minutes without hearing back from them. Of course, we do get the ones who truly DESERVE that tip. Â Aside from that, theirs nothing really special about this chain restaurant.
Review Source:They have a decent happy hour with half off any of their appetizers, but that's about the only thing  enjoyable about this particular Applebee's. Their drinks are generally horrible, Long Islands taste like some type of syrup, ugh.
Their is one bartender who is really awesome, but aside from her, there are not any waiters who have stood out or done anything to be note worthy, usually end up waiting for forever to get food or drinks.
Came here for lunch one day while shopping at the outlets. Not much variety down there so settled for a recognizable place. First step in, the place reeks of feet. This place is smelly and sticky.
I had salad and the boyfriend had a burger. The food was average, nothing special. But I can think of a lot of other restaurants that a 12 dollar salad and burger would be a lot more memorable.
Will not be back!
This was my first time at Applebee's, mostly because I tend to gravitate towards food places/restaurants that aren't chains (except for McDonald's and Burger King). Also, I saw an ad for Applebee's the night before, talking about their $9.99 specials or whatever, so I was intrigued.
So, I came here on Sunday with two other people. We were seated at a booth by this one girl standing at the entrance. She gave us our menus and we deliberated for a long time since their $9.99 deal or whatever it is (it's like one entree with some other things for a certain price that's offered everyday except for Sunday) wasn't offered that day. We ultimately decided on getting the two entree and appetizer for only $20. Now, the menu is kind of tricky because it says 2 entrees for $20. I asked our server - I'm pretty sure her name is Cyndi - if appetizers were included in that $20 and she said yes.
Obviously, I was all excited because the portions, judging from others' tables, looked huge and the options available seemed delicious. We ordered BBQ chicken nugget things which came with celery and ranch, and our two entrees were: Oriental Chicken Salad and Southwest Shrimp Fettuccine. I also asked for three plates since we were sharing.
Our server asked us if we wanted everything at once and we said yes. We ordered waters (drinks aren't included in this $20 deal thing), and waited for our food to come.
This place has really great decor. I'm a huge fan of old vintage novelties and just sitting there was great. Anyways, our food came after about ten minutes and the three of us finished the entrees and appetizer after 45 minutes or so.
The BBQ chicken nugget things were sooooo good. There were actually quite a lot of pieces for an appetizer and it was seasoned nicely and the flavor was great. There's nothing else to really say about this since they were just good.
The Southwest Shrimp Fettuccine was slightly spicy, but came with an abundance of shrimp. The noodles were covered in a creamy white sauce that was slightly saltier than it should have been. But with the shrimp and some beans and corn included in it, the dish was more spicy than salty. The flavor was good, especially since I'm a fan of spicy food.
The Oriental Chicken Salad was alright. I'm not a fan of sweet dressing, which well, it was. The lettuce and stuff seemed to be taken out of one of those salad kits you get at Costco - it was shredded and seemed pre-packaged. However, the grilled chicken (we got a choice between fried or grilled) was super good. It wasn't tough; it was tender, there was a lot of it, and it was filling. There were also little fried noodles in it, which, I suppose, makes it "oriental." Gosh, they should really change the name of this dish... But that's besides the point.
Our server came back again and gave us the check after we asked. We paid and then she came back with our change. I didn't notice it until after we paid, but there was a small hand-written note on top of the receipt that said "Thank you! =)" with a hand-drawn heart and I think the person's name was Angie. .... Our server was probably Angie then? Or Cyndi? I don't really know, but whoever it was, it was a nice personal touch!
Anyway, our total came out to be $21 and some cents. For three dishes - since the appetizer came with so much chicken it basically counted as a freaking entree - for $21, it was a steal! And with great service - food came quickly, server was nice and attentive, that personal note on the receipt, and having our server actually say bye to us as we left - this was a good meal.
ONE STAR ONLY BECAUSE I HAVE TO. Horrible service .
We stopped by on a weekday , ("less busy day)" my daughter wa hungry so i figured we can stop by and grab early lunch... Well I was WRONG.
We get there and it already takes FOREVER just for waitress to take our drinks order ...
I order a cocktail.... Then a couple came after us. They got there order and drinks before us... Well that was annoying, okay then we FINALLY GOT our phone order mind u still NO DRINKS. Then after 15 min we FINALLY GOT OUR DRINKS... Okay the couple across from us order right after us and their food was ready... Okay we waited for ANOTHER ten minutes and we asked a random waitress if we can get the manager... After 15 minutes NOTHING. no food no manager... It seemed like all the "managers" we're in a meeting .. So my lovely mother went over there and the so called "manger" said "ok ill be right there in a VERY RUDE manner so we decided to just leave... the manger tried to apologize but it was already tooooo late...
Never never going back .. Atleast we got a couple of free drinks.. Which were not all that great...
Get better managers and waitress who are no racist.. I'm sure that's what it was. No other logical explanation.
Racist racist racist... -1 is my rating.
Have not been here in years, and the food (lunch) was a lot worse than I remember.
I tried the fried-green-tomato BLT sandwich. I did not heed the warning of the calorie count, and suffered. It was a gross amalgamation of fats, butters, and oils. It was really awful. If they just left out the cheese, buttered bread, it might pass for a tasty sandwich. As it is, it's gross.
The spouse had some sort of shrimp pasta that she said was fine, but looked typically oversauced to me.
Oh, I did order a frozen lemonade that was refreshing on a hot day.
But, the sandwich was so bad, I have to give them one star. Blah.
James, our waiter was the highlight of the lunch meal. Â He was very attentive, funny, thorough and we tipped him well.
The meal was as expected at Applebee's. Â Nothing to rave about but edible.
We loved James and think he should be made Server of the month if they have such a thing.       If you go for lunch as for James  he is worth it.
Funny bathroom situation..........line out the door into the hallway for the two holer women's room so we started using the men's. Â When the last man standing came out of the men's he stood guard so the ladies could use the facilities. Â And this was a lunch, can't imagine the back up during happy hours.
THE ADVENTURES OF KIM AND CHI #6
Kim and Chi have some gift cards for Applebee's, so they decide to use them.
"Gosh Chi, we haven't been here in ages."
"I know, let's see if it's any better than some of the reviews we read."
Chi orders a beer. Â It has no head, is not really cold, and is not filled to the rim - because of the missing head. Â He takes a sip.
"What the...I think this beer has been sitting at the bar for a while. Â I'm going to get a new one."
"Don't make a scene," Kim pleads. Â Chi walks to the bar and a server nearby (not Chi's server) asks if he can help. Â Chi explains his beer situation to him.
"Well, I can't believe we would serve it that way," exclaims the server. Â Chi stands there for a minute with his mouth open, wondering if that was a feeble attempt at an apology on behalf of the restaurant or an indictment of Chi's honesty.
"Don't care if you believe it or not; that's how my beer came."  Crap, Kim won't be happy with that, Chi thinks.  She said not to make a scene.  The server kind of shakes his head incredulously.  Therefore, Chi feels obligated to  give him the "stink eye."  Mercifully, the bartender comes over and Chi gives him the same story.  He pours Chi another beer, cold, with a head...exactly how he expected it in the first place.  Problem solved.
"Thanks, man, that looks perfect," Chi says. Â As he walks back to his table, Chi raises his glass to the dumb-ass server still lingering about.
Dinner comes. Â Kim order penne and grilled chicken in alfredo sauce. Â The meal was rather dry...hardly any sauce.
"How's your pasta, Kim," Chi asks.
"Eh, I ordered this because I like alfredo sauce...wish it had some."
"Sorry," Chi says. Â "Guess the reviews for here aren't far off."
Is Applebee's horrible...no. Â Could it be way better...absolutely. Â Right now, it's just fancy fast food with beer.
STAY TUNED FOR THE NEXT INSTALLMENT OF THE ADVENTURES OF KIM AND CHI.
The restaurant is like any other Applebee's. The service here was ok, but there was an incident with two waitresses that had a little fight, kind of unprofessional...Made it a bit awkward, but our waitress was very sweet still.
We ordered the two entrees and one appetizer meal for $20. The appetizer that we ordered is honey BBQ wings which was good! I love that it had a crisp to it due to the honey! The entree that I ordered was a seven ounce steak that was over cooked and not tender. The mashed potatoes tasted good and the vegetables were very soggy. The other entree was a chicken and shrimp dish that was on a skillet. The chicken was plain but very juicy. The shrimp was a bit too salty for me and whatever that green sauce was on top...didn't mix with the flavor.
Overall, this place is ok.
We had lunch here with friends a couple of months ago. We were busy talking and failed to notice that our waiter did not return my husband's credit card. When we noticed it missing we called the restaurant and spoke with the manager who insisted none of his waiters would take a credit card belonging to a customer.
However, there were 3 charges that we did not make before we discovered the card missing. Fortunately AMEX said that they would turn the matter over to their fraud investigator and we would not be held responsible for the unauthorized charges.
Needles to say, we will not be returning to the Gilroy Applebees.
This was a parental request as I doubt I'd come here of my own free will. Especially to this version. It's not because the food was bad, it was ok a bit better than average.
However the service was appalling. I've been to many places and luckily although not frequent when a server messes up they apologize and offer something on the house.
Here? No chance. Hardly an apology for spilling a whole glass of water over my wife and myself. And no, this soda is on me etc. Other places do this as a matter of course but this place failed.
To me it's accepted practice and common decency. Lucky it was not soda or anything stronger because that would have been a real smack in the face.
Even service after this (water spill at the start) was patchy at best.
The spinach and artichoke dip was good but really after that initial disaster it's hard to rate this place above 1 star even if it served world class food which it doesn't at all!!
Please shoot me... Get those pagers! How can one enjoy eating when you are constantly announcing the next table ready to be seated? Every 1-2 minutes the hostesses is announcing a name and it is just about the most annoying thing ever. I dont expect this to be fine dining but honestly.... This is out of control. They announce the names at least 3 times. I cannot even talk to the person in front of me without having the loud speaker interrupt at least a dozen times.
Applebee's... Please get some pagers. Your patrons will thank you!
Oh... And the flys are not helping!
Typically Applebee's. Â Came here to eat lunch in an AC environment since it was a hot day outside. Â Since it was a Labor Day Monday, the place was pretty crowded, but luckily, only had to wait about 5 minutes to sit in the bar section. Â We later heard them announcing on the speaker outside that there was no wait for a seat at the bar. Â
My husband and I shared the 2 for $20 deal. Â We had the Boneless Wings for appetizers and had the Oriental Chicken Salad and Riblet Basket. Â The salad was pretty big portion that I couldn't finish it all. Â The riblets were good as it was not too sweet and easy to eat. Â For $20, you can't complain with the food. Â Our server seemed pretty young, but she was quick and attentive. Â Too bad the parking here sucks because's it's in the outlet parking lot.
I should have read the reviews first.
After being seated, we waited a good 15 mins without even being acknowledged by any of the wait staff. I went back to the host after a table behind us was seated after us and a waiter came up to them right away. WTH? When I went to the hostess to ask if someone could take our order, instead of apologizing and saying someone would be there, she said "We/They didn't know you were there." How is that possible? You're the one who sat us there and 5-6 waiters passed us by!
We ordered an appetizer but our meals came first, not because it was late but because the waiter FORGOT. On top of that when the appetizer did arrive it was the WRONG one. When the right appetizer did arrive we were pretty much done with our meal. To add insult to injury, they still charged us for the appetizer.
They weren't even apologetic for their mistakes. The staff clearly doesn't give a crap because they know the people from the outlets will keep them busy.
Yes, 4 stars for an Applebee's.
Why, God why?
Well because it's an Applebee's.
My expectations for a chain restaurant are pretty low. The only reason I went there is because I was way hungry and way tired from Outlet Shopping to go anywhere  else.
I was happily surprised.
The service was very nice & friendly yet professional.
The food was very decent and like all the chains, plentiful.
Plus they have Shock Top on tap and not the usual Blue Moon you find everywhere, and well, I like it better.
It made me feel like I'd WANT to go back next time I go to the Outlets.
So there.
Applebee's has been and is my favorite chain restaurant. Was their for dinner on a Thursday night. Despite the football game the restaurant was slow/ steady. We had the 2 for 20 deal and what a deal. 2 full entres plus an appattizer for 20 dollars!! You can't beat that. Our waitress was excelent, food was killer but when I got my app I asked for more ranch from the food runner and never got it. Then like ten minutes later a manager(she had a solid collar shirt,I think those are managers)came and asked "if everything was ok" I said everything was fine but that I needed some more ranch. She smiled and said " I'll get that for you right away" but it never came. We finished our meal still left a tip. Next time i'll ask my server. She was busy but I have a feeling she would of brought it the first time I asked.
3 stars for food & service from our server.
Would of got a 5 star review. To bad managment droped the ball on this one.
Ewww wow I wished someone could have please warned me. Money down the drain.
I thought this place would be like Chilis or TGIF. So wrong, so wrong.
Service was nice and friendly.
Their food was the one of the worst things I have ever put into my mouth. Well then again maybe it was what I ordered. My friends said it was my fault for ordering orange
We normally would not step foot in an Applebee's but immense hunger completely overtook our group. When we first walked in we asked for the direction of the restroom and the ignorant wench who's job entailed opening the door for people laughed at us and said, "There's a big sign over there." I wanted to say, really I don't see it, can you take me to it yourself."... idiot...and that is why she employed to only open a door...
The table they sat us at needed to be wiped down, it was a rather large table but the moron wiping it down slid the wet rag over to me and asked if I could wipe it down for him where I was sitting....UM NO! I don't know what the heck was on that rag!
Our waiter was a little gross looking, with overgrown facial hair and mess hair... They took forever to get our drinks, I might add that throughout this whole experience we never got refills.
The appetizer was nasty and the wench who brought it out returned out "Thank you's" with a nasty scowl...
3 of us ordered burgers and the other person in our party ordered a sirloin sandwich. They messed up our order and tried to argue with me about what I ordered when I told them to take back what they tried to push on me as my order.
30 seconds later they brought my order out, I picked up my burger and it was DRIPPING with juice, I took a small bite and saw that it was RAW in the middle! The other two people in our group that got burgers stopped eating and realized that theirs looked pink as well, just not as bad as mine...my was straight raw! My friends sirloin sandwich had 4-5 small strips of steak on it and the bun was so hard you couldn't even cut it with a knife.
We called the manager over and his response was, HUH-YUCK....I guess we struck out 4 times...I just hope you'll give us another try...which met 4 HELL NO's! Worst service & Worst food EVER....cementing ALL Applebees fate(s) with us. We'll stick to more upscale places in more upscale, non-cow molesting cities.
Don't let the long line at the door fool you. It's just MONOPOLY, and the people aren't there for the food.
We've dined here several times, and nothing has ever tasted right. It's so nasty, I can't even remember *how* nasty. Service could definitely improve as well. They're so uncoordinated.
2 stars for the location. In fact, it's the only appealing factor this Applebee's got.
How to Ruin Mac & Cheese, by Applebee's:
1. Don't bake it! It wouldn't be cost effective to bake a fresh batch.... but wait, all of Applebee's food tastes like it was frozen anyways. Hmmmm
2. Make a cream sauce. Mac & Cheese should be slimey, right? Who would want their Mac to be a solid mass of cheese and noodles?!
3. Don't use Macaroni noodles. Penne pasta is more interesting anyways, according to Applebees.
4. Don't use sharp cheddar OR any flavorful cheese. If everything in the bowl is bland, then the garlic toast will stand out. Caz obviously I'm ordering Mac & Cheese for the garlic toast.
5. Charge $12 for it. Caz customers are paying to "eat good in the neighborhood" and all the neighborhood places I go would charge $12 for sauteed, pre-frozen penne and velveta.
My brother came by the other night to get some take out food. Â He asked for a menu and then asked if they had anything vegetarian. Â
The staff of 3 Â or 4 snickered and laughed. Â
My brother walked out. Â
How rude! Â It's no wonder there are so many one star ratings.
I've been to other Applebees and they have offered to make me a vegetarian dish.
Here's a copy of a complaint letter I sent to Applebee's. I realize it may fall on deaf ears but what we experienced was something we hope would not befall other unsuspecting would-be patrons:
"We arrived for lunch on Memorial Day and was informed that there would be a 20 - 25 minute wait. Seeing the queue we understood and patiently waited. Finally, after watching many other parties get seated ahead of us, we were seated after 45 minutes! (I understood what was happening - we were a party of 12 and the other patrons who were being seated earlier were smaller parties; however, I had informed the staff that since we had an elderly aunt with us sitting in the car outside that we did not mind being seated in different areas. Apparently, this was not taken into account.)
When we were seated (at two adjacent tables), our server Rebekah gruffly asked for our drink orders, not even giving us a minute to breathe and consider our choices. By this point we were still patient and took into consideration that the restaurant was packed solid on a holiday. However, when she found that two of our party was missing she launched into a very condescending and rude tirade about if we weren't all at the table in five minutes we would have to leave! We tried to explain that having waited for about 45 minutes that the other people in the party were in the car in front of the restaurant. She would have none of it and as we protested being addressed in this manner she rudely insisted we should have been all waiting at the door for our table. At this point, many in our party were aghast at this treatment. I said that we should have another person serve us.
A server named Monica promptly swooped in and the service could not have been any more pleasant or different from Rebekah's. Her skill and demeanor quickly eased the tension and we persuaded my relatively weak aunt to calm down. The last thing we wanted was for her to have an attack right there and then!
Monica informed us that, 'She gets that a lot.' (Possibly referring to other complaints being lodged at Rebekah.) Rebekah would be going on break. We were relieved and tried to enjoy our meal. My family are big travelers, are used to dining out and experiencing various levels of service and are usually patient and understanding of what happens in situations where the conditions aren't ideal. However, the treatment we received was inexcusable. I had been debating whether or not to file a complaint since I realize that Rebekah's employment might be negatively affected - but we did not pay good money to be abused in public.
To our chagrin, Rebekah returned to our table with a demeanor that was very solicitous, upbeat and what could be termed only as 'uncomfortably familiar'. This only succeeded in further making the situation more bizarre as this just gave us a sense of how she could just be absolutely false. We were, as the kids would say, 'weirded out'.
Despite the impulse to do so, we left a 15% gratuity in line with proper etiquette (although we had even overheard the party behind us say that they weren't going to leave anything) .
Never again Applebee's. From this point on, if ever we're in a bind and we need to eat at this sort of venue - Denny's gets our business."
I've only eaten at an Applebee's on one other occasion in my life and thought that this would be at least a generically serviceable, if not pleasant, experience. If in a crunch, Denny's usually does ok. Â I expected no less. But I was wrong. Dead wrong.
In these tough economic times they need to shape up. Do yourselves a favor and go to In-n-Out nearby if you ever make it to Gilroy (I know it was a bad move to go on Memorial Day in the first place... or even, just to go to Gilroy. Period.)
And don't get me started about the food.
UPDATE 5.30.08
Received a phone call from Applebee's corporate on the same day I sent the complaint online. I was impressed!!! I received profuse apologies and the person who read the complaint had spoken to the server involved (who told him a lie to cover her sorry ass - but no matter). Â Very impressed with the people in corporate in this instance. Now if only the people who give the brand a face would treat their customers with professionalism and respect. One star for a responsive corporate manager, negative one star for Rebekah.
I have been here only once despite numerous offers to return.
I hate Applebees. This one is no different. Bill's review hits the nail on the head. These corporate greed punk bitches try to make the place look like it's been around for 50 years but damn he's got a great point. Not ONE review more than 3 stars and this place is still packed to the brim every night.
I gotta think it's out of town shoppers who don't want to look for a real restaurant or locals that think this food is good. Retarded locals.
God I hate this place.
Well the one time I have been here I nearly got black out drunk so that helped with the food being horrible and the crap service. Left a damn good tip though, don't ask me why.
After a long day of wine tasting and outlet shopping, we were famished and had no idea where to eat. Â It was 8:30 and we knew we were too hungry to make it back to SF without dinner.
So, we decided to go do some "Eatin' Good in the Neighborhood". Â Well, if eatin' good means high fat foods & slow service then we succeeded!
Back in the day, I used to love coming here. Â In the past 7-8 years, this place seriously took a turn for the worst.
The food (no matter what was ordered) was always gross. Â I was lucky if they threw 10 beans on my order of nachos.
The menu has also changed a LOT the past few years.
The ONLY consistently good item on the menu was the Oriental Chicken Salad. Â The best I have ever had.
Tonight, I forced myself to come here only because I was given a gift card for Christmas.
Again, I noticed the menu had changed (BIG Surprise).
But this time, there seemed to be at least a few things i wouldn't mind trying.
Tonight I had the new Tuscan Pesto Chicken Ciabatta. (I did substitute the chicken for turkey). Â The Ciabatta bread was outstanding. Â Perfectly soft and seasoned just right. Â There was the perfect amount of pesto too. Â This sandwich was SO good that I didn't even want to eat my french fries. (Anyone that knows me knows that i LOVE my french fries).
I am happy that Applebees seems to be trying to make some sort of comeback.
I just hope that they don't change the menu AGAIN and take this bad boy off.
PS - I do have to say that I have always liked their Perfect Margaritas. Â Not the best margarita I have had, but it's a nice alternative to ones typically served.
Nice balance of reviews on this place. I have to admit I'm a bit jealous of Joshua's review. Not too sure I have much to add there.
However, I would like to register my general distaste for this "genre" of restaurant that gets built in twenty-five minutes and is made to look as if it had existed for seventy years in the same location. The walls covered with STUFF that's supposed to remind people of the days when the United States made a lot of it's own products.
It pisses me off, because there are perfectly decent restaurants in this town that are owned by actual people that you run into in the grocery store and they are barely squeeking by while corporate suck-holes like APPLEBEE'S have people waiting in line every night.
I don't take the punk rock approach with this. I don't think that everyone who comes here is a moron or that the company itself is a whore of Satan, I just wish we could do better.
THIS JUST IN:
I looked over the reviews for this place, and there isn't ONE that has more than three stars. Basically, people think this restaurant sucks.
WHY THEN IS THE DAMN THING PACKED TO THE CEILING WITH A WAITING LINE EVERY FRIGGIN' Â NIGHT?
The only possibility is that people are eating in BAD restaurants on purpose.
Bummer.
Closer to the bottom of the food cahin.
I have a rule that if a place gives me the shits, I can't give it more than 2 stars.
I think that's fair.
Food:
Been dragged here 3 times. First 2 visits gave me explosive geyser-shits that damn near lifted me off the toilet seat. 3rd time I didn't have a soda because I remembered their being a sort of chemical taste. I had a bottled drink. No squirts. I'm definitely calling the Food & Health Dept.
I had an Oriental Chicken Salad. It was pretty well oriented.
They were nice enough to substitute grilled chicken instead of the fried chicken. I think form DS3 "Standard Deviation Substitution Agreement" had to be filled out by the cook though.
Greens were fresh. Chicken looked just like rubber!!!
How do they manufacture their chicken. There was almost no grain or texture to it. Bizarre.
I heard that all of the grilled meat is pre-grillled in advance and shipped like that so they just heat it up. I can't prove that though.
Atmosphere:
Every move and word the workers make follows strict guidelines in a 3-ring binder from corporate HQ. For example- Article ii of section B, sub paragraph 31 says that the greeter shall pre-greet each guest before the host greets them. Both greetings shall be perky and look each guest in the eye and treat them like your favorite uncle Bob. Â Check this box if you have completed your mandatory greeting training with the Uncle Bob standard issue training dummy. (Oops. Change that to "Training PERSON-UNIT"). "Dummy" is not a neighborly word.
They call themselves a NEIGHBORHOOD grill and bar. My family's neighborhood didn't have a Mikasa outlet store next to it. I guess it wasn't very neighborly.
Crapple-bees. Bring your kids! Let them throw their food all over the fuckin floor! It's a big party!! Woooooo!
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