Brio Tuscan Grille

Stopped by here for an early lunch before hitting the tables for one last go at it.  There's a Brio in Southpark Charlotte, so I was looking forward to eating here since the one in Charlotte does such a good job.

Food was rocking.  I had the Chipotle Chicken Panini, and buddy had the Grilled Fish Sandwich.  Food was warm, fries were crisp, beer was cold.  The Chipotle Chicken Panini reminded me of a type of chicken salad for the inside of the sandwich--chicken was diced hardcore and seasoned with chipotle sauce and other good stuff.  Grilled Fish Sandwich was served on a burger bun (FYI).  

Everything about this place looks awesome.  Great patio area, awesome lounge area near the bar, and a wide-open clean bar area.  No expenses spared in making this place nice.  Just sitting here at lunch, sipping a brew and watching ESPN was the perfect way to get mentally ready to win some money!  

Service was good.  Forget the dude's name but he was attentive and courteous.  Some other dude that was at the bar was not as nice.  He didn't say anything rude, but just the way he talked... had an air of "knowing-it-all" when I asked him a question.  He answered it wrong, but didn't point it out to him.  (Uh, you can't say the Charlotte Brio has no connection to the Cherokee Brio, when it was the same people that set this one up!).

I'll definitely grab lunch here again.

dmo out.

This was the worst dining experience I had in quite some time. Our waitress had no personality and was not attentive to her customers. Our food was warm and tasted like it had been sitting for quite some time. Not once was my drink refilled and when I asked for more bread it never arrived. When I complained to the manager he completely blew me off. I was treated as though I didn't matter. Not my idea of customer service. Very disappointed as I really liked this place.

07.06.2013
What a terrible experience.
Our Waitress was totally worthless.
The food was warm, not hot, and tasted like it had be sitting.
I got and order of calamari and it was like rubber.
The waitress was never around and our drinks were not refilled often.

We told the manager about our disappointment but he blew us off.
He said, "she had be ridden hard all night."
Is this a brothel? Where is the line to ride waitresses?

I guess when you know you have a captive customer base you can randomly suck and tell your customers to eff off.
There will always be other casino visitors to take money from.

Hey Brio... I will be at Ruth's Chris next time.
Don't expect my cash coming your way for a while.