Buffalo Wild Wings

Utterly Deplorable Service.

As someone who managed a hotel and knows first hand how inaccurate (and unfair) these reviews can be by a slanted guest, I regret to say that this review is not one of them.

I love BWW. Honey BBQ Boneless wings are a special treat from above. However, when two friends and I dined at the Buffalo Wild Wings in Green Bay, we could not have been more disappointed.

While the food was on par with all other BWW, the service here was deplorable. Given we were one of only four tables for lunch, with a staff scheduled for a Packer's game...our waitress was so short with us and clearly annoyed to be inconvenienced by working, that I was immediately taken aback.

She hurriedly asked us if we were ready to order while she wrote down our drink orders. We said we needed a bit of time politely and she walked away without a word.

Our sodas came about 20 minutes later. We ordered. I felt uncomfortable by how abrupt she was with us and hurried us along ordering, I was almost afraid of asking any questions.

When my order came- 12 boneless wings, it was in a paper basket that was the size of a small McDonalds French fry, while my friends had huge plate for less food.

I asked if I may have a plate to cut the wings up with, that the wings were topping over the paper basket I was given. Without a word (but with an eyeroll), I was handed another paper basket that was slightly larger.

Are plates that hard to come by in empty restaurant? I felt singled out and embarrassed.

She came back, only saying something conversational to us as we were signing our checks. She got 15% because I have manners, but next time, she'd be wise to check hers.

Everyone has bad days at work. But the place was dead, overstaffed, and we were exceptionally friendly guests. Would a smile have been so hard? Or a plate? Take my review with a grain of salt. Everyone else was very polite, and I think this was just a fluke- seems like others have had good experiences.

But at least for me, I will not be back under any circumstances. I've had better service at gas stations. I don't expect much, but I do expect SOMETHING.

Terrible service. Waited 25 minutes to receive the bill. Waited 10 minutes at the bar to pay, and another 10 minutes at the front counter. We will not be going there again unless it is for takeout. With their prices, however, that is unlikely.

I've been to several of BWW's locations.... Here in Green Bay it's always busy.... They have a new flavor that is mouthwatering!!!! Thai curry, omg is great, they say on their website its for a limited time... I hope that's not the case.... Keep Thai curry BWW's!!!!