Buffalo Wild Wings

Reviews & Tips

• 0

  This place is slow and poorly manages. I ordered takeout 40 minutes ago and I'm still standing here waiting for my food. As I look around the restaurant, there are tables that haven't been bussed and no one monitors the take out parking spots. It's a good thing the wings are good. I am always reminded that you don't go to BWW for the service or the dessert.

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  Posted on 10.12.13 Lee F.

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  Service can be a hit or miss. I think they've been hiring and firing some here and there. The worst thing a server can do is say they can't fulfill a customer's request, especially if it's not absurd. Many servers here like to say "you can't" or "I don't know if you can do that" before asking a manager. For example, my brother loves mango flavored tea. They use a mango syrup for one of their drinks. He just wanted a shot of the syrup in his tea. They could even charge him extra if they wanted as long as he had mango tea. He still has to remind servers that a manager said it was okay to do this.
  
  Some servers are inattentive possibly because of their workload. When it's busy, it's packed. After coming here 5+ times, I really haven't had a rude one yet. I just had inattentive servers that rarely check on our table.
  
  Food is consistently good. We had a bad batch of sauce one day mixed with our wings, and the manager let us get some new wings mixed in a different sauce of our choice. When only had 25% of our chili cheese fries were covered, we were able to get more chili cheese on it free of charge.
  
  It's almost always noisy here unless you come real late at night. I love the fact that this place stays open late. The building is pack with soooooo many TVs. If there's a game you want to watch, there will be a TV in there for you to see it.
  
  Bottom line: great place for some decent wings and a good game. It gets 4 stars because of the food. I can't really blame some of their servers for being bad given the type of restaurant BWW is.
  
  Pro tip: Get there an 60 minutes before a Carolina game. Seriously, 60 minutes.

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  Posted on 06.22.11 Stephanie D.

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  There is a great atmosphere as well as great food. Wings are great as well as burgers. The selection of 24 draft beers is impressive. Service is usually excellent with a generous number of servers at all times. Finally, it's a great place for UFC fights.

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  Posted on 03.01.11 Tom K.

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  But remember this place is spankin new. Service is key and they have pulled some excellent help from the sister location. Let's hope this standard is their standard .

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  Posted on 12.03.10 Sean A.

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