I started going to BWW for discount wing night in college. Now, I go almost every Friday with my coworkers to enjoy the lunch special. BWW has top notch service and great food! They are wonderful about accomodating order variations, such as asking for half wings with one sauce and half with another.
Between the service and food, I love this place.
I know it's a great sports bar as well, however I don't utilize the restaurant for those puposes.
It gets only 4 stars, because I once ordered a mixed drink that was terribly watered down and awful tasting. They DID replace my drink, but the replacement was equally disgusting. I didn't complain a second time, because I knew it wasn't my waitresses fault at all.
I have been here multiple times, but this is the first time I've been here after joining Yelp.
Usually, the service is great. I don't know if it was because I was being serviced by high school females, because I was with a handsome male, or because the girls were just tired - maybe a combination of all three. I was treated as a customer that walked in the door just minutes before they closed, although they didn't close for another 3 hours. Â
We left probably at least half an hour before I normally would have because terrible customer service just makes for a terrible mood. And tip, in my opinion.
Although the place was all but dead, we had to wait for one of the 3 employees standing near the front to notice us so that we could be seated. They didn't feel like working, so they just stared at us until the hostess walked back from the bathroom. She asked, "Two?" and then promptly turned and walked to a booth against the wall, set the menus down, and walked off without saying another word to us. Normally I don't care where I sit, but their flat wooden benches are a pain in my ass - literally.
The waitress finally showed up to our table to take our orders, but had a hard time listening to what we were saying and answering out questions. I had to get up to ask for a to-go box, which was thrown onto the table upon delivery, and again to ask for our check.
At this point, I was fuming; so I went out to the car while my boyfriend paid and spared the girls the wrath of Veronica - and probably gave a nice tip, the good Samaritan!