Buffalo Wild Wings

My partner and I live in Port Charlotte and I LOVE BWW and my partner loves a beer with sport so you would think this would be a great place but it's not! This is the 2nd time I have been here and both times I had TERRIBLE service. I'm not a big one to complain but my last visit was the worst. We sat the bar in a near empty bar area and our bartender was inattentive and was totally MIA for about 3 quarters of our time there. She only appeared when another couple arrived. She was actually the same bartender we had had the first time and found the same thing about her.

My partner, midway through his beer found a bug floating it in. When we finally got her attention and let her know, she shrugged, took the beer, tipped it out, poured a new one and charged us for it. No "I'm sorry"or nothing, but she charged us for a beer that she tipped a good amount of down the drain.It really made me wonder if this was something she was used to doing because she didn't seem bad about it or even surprised.

I think the sad part was that the manager had greeted us when we arrived and he seemed very nice. I wonder if he knows what terrible service his bartender has and that she didn't seem surprised about bugs in drinks (Yes, we were sitting inside and the doors were closed!). Never going to this BWW again!

Went for lunch yesterday and sat for 15 mins before my drink order was taken, there was only 4 other tables taken in the restaurant. Had chicken wings and fried pickles. The pickles were really good, better then most places, but the chicken was Gross. Took 45 mins to get the food and the waiter never came back to refill my drink until I was ready for the check. Will not be going back!

Food and service is good. We've only had a time or two forgotten items or food not tasting right. Overall, we've had good experiences.