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  • Wheelchair Accessible

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  • 0

    On a trip that we experienced some really good food...this was not a good way to end it.   Return trip from Gulfport to Kansas City.
    No wait, which for us was nice since we were traveling and the BWW in Independence is always packed! No wait should have given us a clue!!
    We were seated promptly and given menus and the waitress appeared immediately and took our drink orders and wanted to know if we were ready to order's"no, we just sat down". She brought our drinks and disappeared.
    I wouldn't say we waited overly long for her to come back but there was an edge to this girls attitude that was a tad annoying. She took our orders and we were brought our food by another waitress because by that point some customers had been sat next to us and our waitress was obviously friends with and she stood with her back to us or sitting with them for the rest of our eating experience.
    My salad arrived with a hair. I sat with that salad in my hand waiting for our waitress to turn around for at least 5 minutes. When another waitress passed by my husband grabbed her and she took my salad to be replaced. I also got tenders but wanted to eat my salad first so of course by the time I ate them they were pretty cold (never mind that they were pretty small). When my salad did arrive I asked for the sauce that had not been delivered either - which the other waitress delivered.
    Ugh... Not one of us (three) enjoyed our meal. So disappointing.
    This restaurant needs to get it's "stuff" together and they need to do some training with their staff.
    We wont be stopping in Sikeston at BWW's again.

    Review Source:
  • 0

    Worst dining experience in my recent memory. It was nice this location wasn't crowded because we needed a quick meal on the way home from Mississippi but boy were we majorly disappointed.
    It started with a wait staff that didn't seem to care if we were there or not. I can tell you we are very low maintenance diners. Keep the water glass full, don't hover and smile. Our waitress was rude, short and once her "girls" arrived we couldn't get her attention again. Her girls were sat at the table next to our table and all we saw was her back side the rest of the night.
    Normally we are big BWW fans but the food was horrible. My wife has a salad with tenders - the salad was delivered with a hair prominently displayed on top and she had to ask twice for someone to bring her sauce for her tenders. Again our server didn't bring the sauce we caught someone walking by.
    My son had a wrap that he believes was bare and tasteless. He was not impressed at all.
    I ordered 12 wings - 6 Caribbean Jerk and 6 Hot Traditional Wings. all wing sections were the middle part of the wing with no meat. The sauce was dried on the top which makes me believe they were sitting around in the back and they were not temperature hot or warm for that matter.
    Another thing that really annoys me is they had 2 parties of about 8 come in while we were there and they moved the tables in such a way that we had to walk all the way around the restaurant to get to the bathroom. Very poor planning on the staffs part.
    I ask to see the manager and apparently she was busy (for 20 minutes) so we left. The other things is I normally tip well and sometimes over tip... we left her ZERO tip.
    I am glad our Independence BWW is awesome.

    Review Source:
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