Champ's Bar and Grill

Sat at the bar, with a friend. Beer refills were offered with 1/3 left, but otherwise we were left alone, which was fine. Service is friendly and draft variety is pretty good.

I like this location better than the State College one.

Wow, what good things we had to say about Champs went out the window tonight.  Was literally, the WORST customer service we have ever had at a restaurant.  Crazy thing is, it was NOT our server.  It was management.  Anyone who would care to hear the details, please message me and I will fill you in.  We were loyal customers who visited at least once a week.  But after how we were treated by management, we will not be going back.  There are simply too many places to eat that value their customers and want their business.  This is not one of them.  A real shame, because they do have some unique menu items.

Are you listening Champs?? Your service needs some serious help! I like going here for the broad selection of beers. Several of the food items are actually quite good, but I am SO TIRED of not being able to get my (or any) server's attention.  They stand around talking to each other (especially at the bar) or walk right by without even looking my way. I have seen many other customers suffer the same fate. Management needs to train this staff how to PAY ATTENTION to the customers. My favorite is the middle-aged, pony tailed bartender who stands around watching the big screen TV's instead of paying attention to the customers. Wow.... Now the food CAN be good, but it is inconsistent at times. For example, I love the Kobe Sliders, but there have been a few times when they tasted lousy. Don't ask me why, but my girlfriend agrees. I also wish they would rotate the beer selection more often. They have a gazillion taps, but it's pretty much the same selection almost every time, which does get boring. This place could be so much better if the staff were better trained. The owner acts the same way, so what can you expect?