Chili's

Reviews & Tips

• 0

  What can I say?  Meh!   We get there and notice that the bar area is pretty full, but there are several tables open. The hostess said it would be 20 minutes. Really?  Why?  I am a firm believer that any restaurant which has a lack of servers should leave open tables in the BACK, not near the front by the door.
  About 5 minutes after we started waiting, she said she could seat us. Instead of taking the silverware and walking us to the table, she merely pointed to the table and said, "You can sit at that  table."  Ok.... that was weird....and rude.
  Our waitress came and it just got weirder.  She introduces herself, tells us she will be taking care of us, and then makes a comment about the game score. She kneels down and pulls out her phone to pull up info on the game.  REALLY?!?!?!  She talks about the game score and then puts her phone back after she couldn't get a signal. Then she reintroduces herself again and tells us she's going to be taking care of us.
  She takes our drink order, water and water with lemon, and forgets the lemon. She even wrote the order down.
  She then came back to take our order. This whole time she was hyper-happy. Kinda like Barney-happy.   The fake kind of happy.
  Our order came out ok; which was a surprise after all the weird stuff that happened earlier. I wasn't impressed with the service from the beginning. The service can make or break a company, especially a restaurant.  For the times we go through Maryville and eat there, I'll go somewhere else.

  Review Source:

  Posted on 09.01.13 Shannon W.

  • Report
• 0

  It being "prom" night for several High schools, our party of 10 was seated within about 15 minutes. We were not of the prom crowd but enjoyed seeing the young'ins coming in. After being seated our drink order was quickly taken. Food was typical of Chili's. Our bill was rather pricey, $57 for 3 adults and a child. The atmosphere was darker than we like due to several blown lights above our tables and throughout the dining area. Other than that, the experience was satisfactory.

  Review Source:

  Posted on 04.15.13 David B.

  • Report
• 0

  My boyfriend and I went here for dinner one night. They actually forgot one of our orders! haha The waitress felt so bad she brought us out a free dessert, so I couldn't be too mad at her. She was so apologetic. Anyway, the food was good, pretty much what I expected from previous visits, and this location is clean.

  Review Source:

  Posted on 02.09.13 Lauren L.

  • Report
• 0

  Three years ago, I swore I would never go back to this place. It was that bad!
  
  Today I was in the neighborhood... This place WINS!!!
  
  This is the dirtiest Chili's I have ever been in. EVER! I go to a lot of Chili's.
  Check my Yelp...
  The entire place needs a deep cleaning.
  I sat down at the only clean spot at the bar and of course it was the cleanest dirty spot.
  So I got up and went to the bathroon figuring the bartender would clean the bar by the time I returned.
  I enter the bathroom to see an employee in the handicapped stall texting. There are paper towels all over the floor.
  I use the other stall, because I have stage fright, and look down and someone has peed all over the toilet seat. Nasty!
  There is toilet paper all on the floor in this stall.
  I finish and go to wash my hands and the employee is now blocking the sinks, texting.
  Texting? His sorry butt should be cleaning.
  
  I go back to the bar and the bartender has still not wiped the bar.
  Even the bar rail was funky.
  So a manager approaches and asks my name and attempts to shake my hand. WTF?
  I see haw nasty his restaurant is, there is no way I am shaking his hand.
  He did actually notice how dirty the bar was and wiped it down.
  I probably should have packed up and gone somewhere else, but I was in the mood for Chili's.
  
  My food was OK.
  
  This place needs to get their act together and clean up.
  There is no excuse. They weren't busy and there was plenty of staff wandering around.
  
  I won't be going back. Next time I try Cheddar's.

  Review Source:

  Posted on 02.16.12 Mikee R.

  • Report
• 0

  Probably the worst food I've had at a chili's. I've tried this particular one a few time and have been disappointed every time. I can only imagine its due to poor management.  Service is always lacking and the only thing that keeps me coming is the two for ones!

  Review Source:

  Posted on 09.15.11 Josh C.

  • Report