I would give 4.5 stars if I could. Â I save 5 stars for really amazing experiences, that way I'm not an every-'like'-is-5-stars guy. Â
We went to this location Sunday because the Northlake location has annoyed us - they changed their kitchen line a few months or so ago and so now the grilled chicken for stuff comes out without the 'cooked' lines and it honestly looks / seems like pre-cooked chicken that has just been heated (although not microwaved). Â
So we tried this Huntersville location - and were very happy. Â The waitress, although very recently hired, was super nice, attentive (brought kids' new drinks without waiting to be called). Â She talked with the manager to put in my request for vegetarian fajitas as part of the 2-for-20 deal and it came out perfect, it was super good and more than I could have asked for. Â
The chips & salsa are fairly normal - I wish the salsa was more Sonoran style but you can't have everything.
The kids food (grilled chicken and various sides) and my wife's food (margarita chicken) was good and cooked properly. Â The restaurant was not very crowded, which I understand based on location. Â They are a bit messed up because of the crazy way they re-did that intersection. Â The bartender forgot the orange wedge on my Blue Moon, but that's not a big deal, I only mention it in case the restaurant people read this.
Went here during one of my lunch time excursions. I decided to give them another chance and see if a year or so had changed the chain. Well...
The restaurant is your typical Chili's cookie cutter interior design. If you've been to one, you've been to them all. Tables and floors were clean, especially during the lunch time rush, so I give them a thumbs up for that. We were seated fairly quickly and our server came around in an adequate amount of time.
Looking through that menu though brought back memories of 2009. I could've swore it was 2011! Oh, I am right, it is 2011. Not much has changed in their menu, except the occasional "Tex-Mex" item dashed throughout the menu. I opted for an easy and hopefully satisfying unlimited chili and salad for $7 something. They gave us salsa and chips to snack on while we waited for the entrees.
I am a little particular with my chili, so don't get me wrong, I know what I paid for. But anyways, it was a very average chili bowl (didn't even qualify to be a bowl, more like two hand scoops). The meat was chunks of chicken and beef, each smashed into little bits and squished into small balls and sprinkled here and there until the quota was met. I swore I only had three solid beans in there. The rest seemed to be mashed in with the runny broth. I swear Wendy's has better Chili and they're fast food! The Caesars salad was just as disappointing. CHUNKS of cheese?! You couldn't take the time to grate it out and instead left me with four slices of cheese. Really?
Service was excellent though. Always attentive and speedy. My three stars go to the food and not the waiters or staff. I know they have some good picks here and there in the menu, which is another reason why I didn't give it a one for my mediocre lunch.
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