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  • 0

    This place lacks friendly customer service.. Horrible !!!

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  • 0

    Recently visited establishment because we were looking for something different. It is enough to say we were disappointed. While the food was acceptable to good, the staff was poorly informed. In particular, the hostess was rude and not accommodating. We arrived with a party of 8 and were told they would have to split us into 2 booths or we could take our business elsewhere.  I was disappointed because having lived in the area for a while, I had heard that this establishment was reopened under new management. While the decor has been updated, it is still the same old Fireside. I will not be returning.

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  • 0

    Well..... I have passed this place for quite awhile waiting for it to reopen under new management!  Tonight I took my awesome companion in life out for dinner and we thought we would take the new owners out for a spin!  I think our thoughts that at least it wasnt terrible sum up our experience but here we go;
    1.  All the old ambience is gone.  It used to have some local color and feel to it.  They did a nice job fixing  it up but it lacks something somehow.
    2. The wait staff... there were lots of staff there but man were they poorly trained.  Our Waitress was very nice but she really did not know her stuff.  It really seemed that was common as we watched the staff function.  Once we helped remind her to bring rolls and water she was quite on it for the moment.
    3.  Our drinks were fine.   The alcohol ones and otherwise.  
    4. Dessert was okay but we were surprised at the lack of choices.
    5.  Main Courses:
    Paula the awesome companion had the seafood risotto.  She saw it on the specials as we walked in and she was hungry for just such a delicectible treat after a hard day of weekend chores.   Sadly it was not much of a treat.  It was not risotto and was more like some kinda rice with goopy sauce. Worse was that the seafood was obviously not fresh.  I tried it after she commmented and agreed.  She even kinda wondered if it was too "not fresh".  Kinda makes you worry!  Anway,  it was a very blah meal
    I had the duck.  It was much better than the risotto that wasnt but still it was not anything but average.   Very average!  with an average potatoe and some very very average vegetables.  

    So..... we talked about it and felt that this was food and atmosphere that was something we could have had anywhere anytime.  There was nothing to make us think of coming to this one place again.   We left into the misty night to drive home quite assured we would not be coming back and feeling that we had shared wonderful company but wasted a night out opportunity!!!  There are much better choices in the area.

    Onward fellow yelpers!!

    Review Source:
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