Before I get into the meat and potatoes of this establishment, I want to be completely fair and state that the food is decent, which is why this is a two star review. Â Unfortunately, their customer service SERIOUSLY leaves something to be desired.
Last night I called in to this location to order a pizza to be delivered. Â I couldn't remember which phone number I had originally used that had all of our information and the woman on the phone was audibly irritated by that fact. Â Actually, she informed me, "it would be much easier to figure out which number you have on record so I don't have to re-take all your information." Â Are you kidding me?
When the phone numbers I gave her didn't show up, she finally relented and asked for my last name, which is a fairly simple last name. Â She couldn't get it and treated me like I was speaking a foreign language. Â After she snapped at me, I feigned a lost connection and just hung up, intent on ordering a pizza elsewhere. Â Just to reiterate, during that entire conversation, she had only received phone numbers and a last name...no order was placed. Â That, however, didn't stop her from calling three of the numbers that had been given to her several times. Â That aggravated me. Â You'd think that since it was so inconvenient to have to deal with me over the phone that my hanging up would have been a blessing to her. Â Is it because she didn't get the last word?
I won't be back. Â I don't have the time or patience for an establishment that acts annoyed by my patronage.
First visit was last night for dinner.
I asked the staff for suggestions. Â Cavatelli which was one of the featured items on the menu.
It was prepared with commercially compose frozen meatballs. What a disappointment! If I wanted frozen food that was reheated I could've eaten it home from my freezer.