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Reviews & Tips

  • 0

    Rude management rude staff... stupid people.  take a course on restaurant management.  close this place.  dumb and will never go back.  if you have a brain they can't hire you there.  stay away from this place!!! you been warned.

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  • 0

    I do not usually like to rate chain restaurants as the experience is quite typical. However, I was quite unsatisfied with my experience so I thought I would share. I was frequenting the restaurant for a work meeting and we were hoping to be seated near an outlet. As we approached the hostess stand I asked the hostess as to whether or not they had Wifi and outlets. The hostess simply stated that she did not know and she did not bother to find out. We sat in the bar for happy hour, my drink was okay and the food was okay; not worth more than the happy hour price of course. The server was nice and somewhat attentive (she is the reason for the 3rd star). As we left the hostess as the stand walked away as we were not worth a simple good-bye.

    Hey, hey, hey ..goodbye.

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  • 0

    Burgers are just so so, I hadn't been here since I've moved to Las Vegas and I was not impressed and probably wont be back.

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  • 0

    Not a fan.. I've been here 3 times. Every time my burgers have been soggy. It's basically all toppings, a bun and a thin piece of meat.

    The service is great and attentive. The atmosphere is wonderful.

    I guess I just don't like soggy salad burgers that I have to eat with a fork.

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  • 0

    The place still has that new car smell, which is nice because I do not know when it opened. Its clean so at least your feel good about the food. Service was great, and atmosphere was good as well. plenty of tvs and etc.

    Food was par. I think it was too expensive. A burger that should of cost 6 dollars they are selling for 10.95. I certainly did not leave the joint feeling like I had a 11 dollar burger.

    Glad I went and tried, but Ill never go again. The "Longboarder Burger" is just a rip off of the In-N-Out burger, which I would of rather had. Would of saved a lot of money.

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  • 0

    Food was great and service was wonderful. Can't wait to come back.

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  • 0

    Lunch menu is good.. Get the shorebird! Awesome meal..

    I usually sit in the bar to avoid long wait times so I am not too sure how is service out of the bar. The staff is awesome with friendly smilings and making sure your drinks are always refilled.

    Parking is not bad, a lot of space for everyone.

    Prices are not too bad and very affordable.

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  • 0

    Islands isn't just a restaurant...it's a lifestyle.  You can get anything here, from burgers and fries to soups and salads.  Great service and great food; who doesn't like that?  Islands is perfect for kids and adults!

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  • 0

    This place is overpriced and overrated... there are a bunch of kids in it and you can get a much better burger at five guys.

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  • 0

    Typical chain burger joint.  Our waitress was going through the motions, but with a smile.  Our food came out correct and quickly.

    Food was decent, but nothing that sent me home to call my mom about.  The cheese fries need more cheese for sure.  The slaw was pretty unique however.  I did enjoy that!! Overall fair. Don't hate / don't love...

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  • 0

    We go to Islands regularly. It is a nice family place where our whole group (with several picky eaters) can get something they like. The prices are reasonable and the serving size is ample.

    It is also a good place to take kids. They like the atmosphere, kid friendly food, and they can be kids without bothering other diners.

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  • 0

    Not great, not terrible, but three thumbs up for that TORTILLA SOUP!

    I recall being 13 and thinking Islands was this fancy place with fancy burgers. I'm now not 13 anymore and have been set straight. Not my first choice to eat here but after a 3-hour hike with only a Cliff bar in my stomach, anything that wouldn't give me food poisoning was sounding pretty good at the time.

    I went with their limited edition burger whose name escapes me. The burger was tasty enough. Seemed like there was too much liquid in all those toppings. It tasted good but the bun got soggy real quick. Speaking of buns, you have a choice here! White or Wheat? And for my non-red-meat consuming friends, you can sub your beef patty with a turkey one. If you have a french-fry obsession like myself, you will love Islands unlimited french fries. The first batch that comes with your burger is relatively big. But the additional orders get smaller as you continue ordering. I believe they hand-cut their fries here. Think along the taste of In-n-Out fries with a thicker cut and longer fry.

    My brother's friend had his heart set on the tortilla soup here. The hike started and ended with a tortilla soup discussion. In total, I can imagine we spent at least 30 minutes discussing this tortilla soup so my brother and I shared a bottomless one. I don't think that's allowed... but if you do share try to be stealthy about it and don't ask for a second spoon? All in all the tortilla soup was the star of the evening. It doesn't have that processed pre-packaged soup taste (but for all I know it might be). It has a homemade quality to it. It's really very delicious with little strings of melted cheese. If I come here again I'll probably skip the burgers and go all-in on that unlimited soup.

    Also noteworthy is the Longboard beer. It's served ice ice ice cold. Tiny little icicles form on the top. It would probably be more refreshing on a hot day but it was still enjoyable after that freezing a** hike.

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  • 0

    You know, at first I was a little skeptical to go to another burger joint.. But after we got in there, our waitress( I forgot your name, sorry blonde lady!!) was very good and she was awesome at what she did! I recommend this place, the food was very good if you like burgers, will be coming back for sure.

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  • 0

    Great burgers, great service :). Loved the island feel when you walked in... Very clean and felt like I was on a mini vacation.

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  • 0

    Mediocre food.

    I havent visited aince I last came which was about 3 years ago.

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  • 0

    It's a normie burger joint with "Tropical" inspired food.  

    Yes totally Suburbia paradise.  Cuz when you have like 7 kids, you'll never go to Hawaii.  

    The service was fine, our drinks weren't empty and the food was good.

    Most of their restaurants are pretty much all the same, been to one, been to all.  And I'm glad the service has NEVER sucked at any of the.

    The food at this location was actually the same as all the others. It was good.

    Had the veggie patty Teriyaki burger and it was delicious, cooked just the way I wanted, and the fries were cooked well too.

    I say, HEY if yo'ure in the area and feel you're too good for Del TAco, eat here.

    Better than all the shitty Vegas BUffet food.

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  • 0

    This place is amazing. I'm just a bit sad cause they only have one location. I love the location though. The first time I went here was with an old friend. They told me it was good. So I met up with them. I love the atmosphere here. It's so relaxing and calm compared to any other burger joint.
    I took my boyfriend here for the first time and when he took a bite into his blue cheese burger he seriously had an erection and his eyes were watery cause he fell in love with this place. The service here is good. From all the times me and my boyfriend went there, we've never experienced a bad customer service.

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  • 0

    Sooooo bad.  We waited so long at our table for a server to take our order that my mom went to mcdonalds to get her granddaughter a hamburger.

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  • 0

    Unfreaking believable yummy and juicy thick burgers :)

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  • 0

    Stellar burger place I have been going to since the 80's in LA

    It is really pleasing to me that one of the restaurants I loved as a child, is now a chain going stronger than ever.

    We are beyond fortunate to have one of them here in LV.

    This place has consistently served amazing food, had a great if corny atmosphere, great service at every location, this one included.

    There burgers are exceptional, and huge.  The point break, bleunami, and kilauea are spectacular.

    The tacos and salads are pretty good here too, as well as their famous french fries.

    This is one of those relaxing places that is not probably going to win any awards, but it is a consistently awesome meal, in a really friendly comfortable setting.

    They offer a happy hour every other day 4-7 with certain appetizers half price, and they are large.

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  • 0

    The burgers are ok, but pricey. $14.00 for one meat patty is a little much. I ordered a salad, it was horrible. Every piece of lettuce was brown, when
    I told the waiter he told me that the manager will be over to talk to me. After everybody else was done with their meal the manager finally came over and asked if the lettuce was brown on the burgers, I spoke up and said no not the burgers, it was my salad. Obviously, my plate was the only one not touched but she couldnt pick that up by looking I guess. She said well thats impossible and walked away! They had the nerve to still charge $12.75 for a salad that was brown and I didn't touch. I definitely will not be back. The manager they had on that night, should go back to McDonalds with her customer service skills!

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  • 0

    Love the food and service, we came from waiting over an hour for Bj's which were rude and made us continually wait even though we call in advance. I called Island Burgers to see if it was a long wait for a party of 9 and took us in immediately. The only thing that through me off was the waitress flirting with my husband. All I have to say is have a little respect his wife and child were sitting right next to him.  would say that was the only complaint.

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  • 0

    **LAID BACK BURGER JOINT IN SUMMERLIN**

    I come into Islands at least twice a week. The always get the door for you as you come in, great touch. There are also hand sanitizing stations in the foyer, great for coming and going. I usually eat at the Bar and am always greeted with a warm smile by Stephanie, Traci or Mike.

    This place reminds me of my college years at UCSB: its Islandy, laid back and relaxed. They have three TV's near the bar with a variety of sports on and they will always change the channel for you.

    The beers are great, highly recommend the IPA. The food is great too. Its a burger joint and the Rincon ( Guac and Bacon, whats better than that?) and Malibu are my favorites.  The hidden jewel on the menu is the Chicken Quesadilla with Baja Chicken, I tell everyone to try this, if you do, you will be back.

    The Fries: Always freshly made and served warm and seasoned. They are endless with burgers , so get some to take home if you have leftovers.

    For its segment, Islands is perfect for me. It can be a little pricey but its fresh, great food with high quality customer service. Come to happy hour from 4pm -7pm and prices are  a steal!

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  • 0

    Extremely impressive service!  Our bartender-in-training, Dan and his trainer were as friendly, knowledgeable and bursting with personality as one could ever hope for.  These 2 are the kind of bartenders anyone would be lucky to have work for them;)  
    Oh, the food, also great--they have a garden burger option for any of their delicious burger creations (I recommend the Kilauea if u like spicy) and endless fries!  Paired with an Islands brown ale and this vegetarian WON today!!! Couldn't be happier with my first experience here, and we will be back!!

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  • 0

    My favorite burger on the menu is the Kilauea Burger. It is a jalapeno / black pepper crusted burger. It also has pepper jack cheese, chipolte aioli,  lettuce,  tomato with crispy onions on top. It is pure deliciousness! The burger also comes with a sample of fries or onion rings. A sample is all you need because the burgers are huge!  They also have fabulous guacamole here! It is nice and chunky and I haven't found anywhere that comes close to the taste.

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  • 0

    It saddens me that Las Vegas only has one, having lived in LA for so long I fell in love with this place!!!

    Awesome service, great big portion, and for everything you are getting the prices are more then fair!  

    I HIGHLY RECOMMEND the Hawaiian Burger huge Burger teriyaki sauce a huge slice of pineapple and the rest is all American..  DELICIOUS easily one of my favorite places to eat!

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  • 0

    We came here for dinner. We got seated immediately. The food came out quick, and was great. We love the guacamole and chips. For the drinks we got the tropical ice tea. I ordered the "North Shore, Limited tacos", it was good for being low cal. The waiter visited us frequently.
    However the waiter never offered to refill our drinks till I put the drinks on edge. (reason it is not a 5 star)

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  • 0

    I absolutely love the tropical decor but the food was mediocre and over priced. Worst salsa I ever tasted! The silverware was dirty like they just rinsed off the silverware and didn't  wash it. $7 for onion rings and it was just barely enough for us to share. The strawberry lemonade tasted like it was made from a powder mix. Our waitress was no where to be found most of the time and when she finally did come she would just blurt something out and run off!! Not the relaxing fun lunch I was hoping for :-(
    But on the upside the Kona pie (mudpie) was amazing. Not quite worth the $50+ bill tho for just my husband and myself.

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  • 0

    Haven't been to this location in a few years, though I did check one out in Phoenix last year and really dug it. For starters, they no longer have the slushy lime coke drink. Frowny face!

    The quality of their burgers isn't so great. The Bluenami used to be amazing, but something was entirely off about it this time - too much blue cheese dressing, not enough crumbles, maybe? The meat wasn't so great either, tasting pretty bland and as if it had been waiting for a while after being cooked. Don't let nostalgia trick you, this place has gone downhill.

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  • 0

    Going with 3 stars to give them the benefit of the doubt.

    I took the wife here for a small date night before we headed over to Red Rock for some BINGO.

    Place was just emptying out which was how we planned it as anyone that knows that plaza knows....its a circus in peak hours.

    Greeter seated us right away and the waiter was very prompt and on top of our needs without being smothering. He could have kept the Obama loving comments to himself though cause religion and politics should not be in your repertoire especially given how heated that issue currently is.

    I ordered a Hawaii burger  and the wife got their original. Food was done as ordered and was really good burger, but I was not thrilled or overly impressed. I guess with burgers...it takes alot to impress me.

    They had Stone IPA on tap which I appreciated..

    All in all it was a good dinner..would I go back? Meh...probably not as for what I spent I coulda went to burger bar or elsewhere.

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  • 0

    We really like this tropical themed place with good prices and booth seating- we've been here a few times. (We've also tried the one @ Ala Moana too BTW.) Always has very nice servers and hosts- smiling faces.

    My husband always gets a burger- now comes with fresh cut fries. I think he gets the Hawaiian- pineapple, teriyaki sauce, lettuce, tomato, onion, & swiss cheese. I've had the Kilauea- jalapeno, black pepper, pepper jack cheese, chipotle, lettuce, & tomato- tasty for the person who likes a little spice, like me. I've also had the sandpiper- grilled chicken breast, sautéed mushrooms, swiss, lettuce, tomato & mayo- I always scrape it off because every place puts too much of it. Otherwise, very gratifying eats.

    Also on the menu are: chicken sandwiches, tuna sandwich, wraps, soft tacos, salads and soups. For those of you watching your waist line, the  "Paradise Bikini Beach" menu- kinda like Applebee's lighter menu, listing the total calorie count.

    The last time we were here (around summer), there were a couple of senior ladies across from us, who kept staring at us and our food- they even tried to make conversation, "Ooh, is it goooood?" But my annoyed husband, who hates when people stare at his food, opened up a menu and placed it standing up, so they couldn't look at us anymore- I think they got the hint. They were pretty chatty and talked to several other people in passing. Other than that, we enjoyed our meal here.

    Overall a great place for burgers. It's fairly popular with people of all ages and a good crowd is always here for lunch (the only time we're here). And then afterward we walk around in some of the stores in the area.

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  • 0

    I stopped here tonight with a neighbor for dinner after seeing her husband at rehab.  We each had a Chicken Club Wrap.  I had mine with fries and Geri had hers with a salad.  They allow substitutes for the fries.  If you get fries, they have "endless fries."  You can keep getting another portion by asking.  Since the wrap and the fries I did get were sufficient, I didn't ask for more.  Our server did ask if I wanted more fries.

    Service was prompt, the ambience was OK, and I enjoyed this first visit to Islands.  It's simply one more option for a quick meal in the Summerlin area.

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  • 0

    Came here on a friday night, when it should be packed- and it was busy, but we didn't have to wait.  The parking lot situation can be a little strange here as there is minimal parking at the front of the restaurants, but plenty in behind.  Anyway, we were jones-ing for burgers, and this is where we decided on.

    The place is nice.  Has an island theme, of course, and plenty of booths.  Our waitress took a while, but we weren't in a rush so no big deal- but could have been better, and quicker.  We got a chicken burger with guac, cheese, bacon, etc. and the pepercrusted burger- both with wheat bun.  Props that they give you the choice of white or wheat.  Both were about $10 each, tasty, and definitely hit the spot.

    Overall, decent enough.  Will probably try LBS in the RedRock or hit up Kilroys the next burger excursion though.

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  • 0

    I remember the first time that I ever ate at an Island burger, it's like eating at Joe's Crab Shack for the first time... You look at the decor and see how crafty they get. For instance, the table is shaped just like a surf board!

    Anyway, I have the Kilauea every time I go here, it's my fav. I guess I just have a thing for food with jalapenos! But I usually ask for them on the side, although I love the flavor they give, I just can't seem to handle the heat :(

    This location is in Summerlin so for the most part, the service is what you would expect in this area-- friendly, smiling faces!

    FYI, parking can be a PAIN. It shares a parking lot with with Olive garden, Agave and on the weekends, you can probably add BJ's to the list. Arrive early or expect a wait. I swear, sometimes... Las Vegas and the way they design their streets, parking lots and high areas of traffic-- total failure.

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  • 0

    Nice, clean place.  The people are friendly.  The parking situation is very tight.  I recommend taking a little walk and parking behind the restaurant.

    The Hula Burger isn't bad at all - Mushroom and swiss on your patty.  The fries are now endless!

    On our last visit, waitress was very sparse and left us desiring more.

    My wife never brings back food, but she did here.  She had the baja soft tacos (Flour tortillas, fajita-marinated chicken w/ grilled onions and bell peppers).  It just didn't taste right.  Instead, she ordered the safe bet - another hula burger.  

    They rushed her order for the hula burger and everything was fine afterwards.  The manager also came by to make sure every was fine as well and was very apologetic and friendly.

    Overall, I would give this place another try sometime.

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  • 0

    This is a simple, casual restaurant that my family and I like to eat at occasionally. It is a good place to come for burgers, as this is what they specialize in. They also have related menu items, such as wraps. The prices are very reasonable. The service is very good, with a tag-team of workers who greet you upon entering. One opens the door, and the other seats you. Our waitress checked up on us quite regularly, during our last visit yesterday. We've never been there when it was too busy, so we've never had a problem of not getting enough checkups from the waitperson.

    Since the weather is nice now, we sat outside. There is a resident pigeon who works this patio, which you will either find to be a nuisance, entertaining, or both. This pigeon is relentless! Every time it gets kicked out, it flies over the wall. Within seconds, it reappears at the other end and walks under the gate. It is obvious that the pigeon lands behind the fence then immediately walks around to sneak back in.

    Aside from the antics of the pigeon, we enjoyed our food. They proudly serve unlimited, free refills on their French fries, which are cut fresh daily from potatoes. Beer is served in a frozen mug. The best one they have is the Stone IPA.

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  • 0

    Came here last weekend.

    I ordered the Veggie tacos and he ordered the mushroom burger. The Veggie Tacos were good, but they were pretty bland, but I guess that's expected of a fully veggie taco. It also came with a side of coleslaw that I didnt touch at all, so I can't really comment on that. My boyfriend got the mushroom burger and that was delicious and huge! It was just bursting with flavor and juices, mmmm, so good! I would totally get this over and over again. I definitely recommend this to anyone coming here for the first time. It came with lots of fries too. They were crispy and good. We both shared our food with each other so we'd be able to taste everything. After trying my taco I told him to eat his share of the taco first then continue with his burger since the taco didn't have any flavor at all really.

    The service was great and we got our food very quickly. No complaints. I'll be coming here again.

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  • 0

    Why so much hatred for this place? It is a chain ladies and gents. This place is always packed and so it should be for what you are paying for. As long as your expectations are real, you will have a good time. Burger, beer and bottomless fries = $15 = good times.

    The meat SHOULD ALWAYS BE COOKED WELL-DONE in these places. Your are not eating prime meat, or wagyu meat, or kobe or well aged beef that is preserved properly.  So having ground beef anything less than well-done is like asking for death with fries.

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  • 0

    I don't really eat red meat outside of the family farm, so is it really fair to critique a burger joint when I didn't try a burger? Screw you, here's my review anyways.

    Bf was craving a big burger and he figures I'm from the islands, might as well take me back. What islands this joint mimics, I'm not sure. But I don't think its the Hawaiian islands. Maybe the Florida Keys. The place is decorated like a Jimmy Buffet song. It pretty gross.

    The service was friendly enough. Our waitress was attentive and polite. They're located right next to Palo Verde High School so at around 2p, a bunch or under-aged waitstaff waltzes in. Yes, young waitress snatch.

    Bf normally tries the wings where ever he goes. Its his barometer of overall quality. My barometer would be the fries. More on that later. The wings were $9 for a basket. I said the basket better be pretty big and made of gold for $9 and change. The wings were standard buffalo wings with that buttery, vinegary orange glaze, served with ranch and carrot and celery sticks. On his second wing, he bit into a cool spot. Quality control much?

    The menu items are hokey "island"ish names like the Hula burger, the Kilauea burger, the Hawaiian ... The Maui burger comes with quacamole. Um ... is Mexico an island now?

    They also have a Kaanapali [sic. Should be Ka'anapali, with okina] Kobb, a cobb salad. There was absolutely nothing Hawaiian about it.

    I ordered a Hula burger on wheat, like a mushroom swiss + extra charge for avocado ($8 + 1). My favorite thing about this place is that they'll substitute any beef patty with a veggie patty, free of charge. They also sub chicken breast burgers for +$1.

    Bf ordered a Kilauea burger ($8). He wanted his burger rare, but our waitress told us they don't go less than medium. Hold the phone. Why is this? It takes less effort to cook a burger rare. Because you cook it less. So why in Zeus' name can't they cook it less? We didn't make a big deal, beyond the Zeus speech and he just got it medium.

    When I looked at his burger, I couldn't tell the difference between the wheat bread and the thoroughly-cooked beef. Brown brown brown.

    My burger was good. But if you screw up a veggie burger, you need to kill yourself. My burger smelled so buttery. The butter from my sauteed mushrooms soaked into the top bun. The whole thing was mushy from the moisture of the mushrooms, the mayo, and veggie patty ... and it was wonderful. There's a part of me that enjoys mushy burgers. I ended up having to eat it with a knife and fork in the end. Its like the middle of the cinnamon bun, all messy, but that's where the biggest concentration of flavor is. Oh, yeah, and I eat my burgers in concentric circles.

    The fries. A travesty to fried foods. They were like greenish. They were thicker than shoestring and flavorless and dry. But they're not cooked in lard and have no trans fats. Honestly, if I'm eating fries, they better be cooked in lard and taste like pig guts and I don't care about the trans fats. They're french fries goddamnit. Not jicama.

    There's a little table tent advertising about how their wonderful fries now come with the burgers. Because they can't sell them any more. They have to give them away.

    There were only two desserts, each $6. But we didn't bother because they looked super boring. One was a brownie with toppings. The other was fudge ice cream with toppings. Meh.

    The total before tip: $32. Gr.

    Oh. And "Fine" should be stricken from this establishment's name.

    * off the strip, non-casino

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  • 0

    May be a "Fine Burger" place, but I had the Fish Tacos. I didn't even notice a burger on any of the tables. But I wasn't paying that much attention. <a href="/redir?url=https%3A%2F%2Fwww.islandsrestaurants.com%2Fimg%2Ftop%2Fmenu.png&s=5e73886fd644d67521451e2b6885a55b834040267d980e6624080cc085efb6af" target="_blank" rel="nofollow">https://www.islandsresta…</a>

    Service was spot on!! Right on top of it.

    The Tacos (qnty.3) were fine. A bit oily. One of the folks I was with commented "not as tasty as I remember". It was what I believe was a just a piece of Cod. They were worthy.

    "Curb Side" Take-Out orders available (order online). Designated parking spots around back for your "Curb Side"orders. Which I don't know about how well the fish tacos might handle that.

    Genuine simulated Bamboo and Palm details. Not a big room, seats maybe 100 max. Sort of an enclosed Bar straight in as you enter. I somehow ended parking in the "back" (next to the take-out spots) walked in the door I saw. Ends up a rather adventurous walk to get to my party who were seated inside of the Bar space. Picture a square inside of a square type Maze cluttered like Gilligan's Island and you entered the wrong way.

    I'd go back. But not sure I'd shout out "lets go to Island's" if in a group looking for a place to eat. Now if I was staying at Red Rock Casino Hotel and I wanted to leave the grounds, Island's is right across the street.

    The staff was genuine and friendly. Didn't miss a beat!
    And again Online Ordering <a href="/redir?url=https%3A%2F%2Fwww.islandsrestaurants.com%2Ftakeout%2FTakeOut1.aspx&s=f9a64c71e75513c92dbac5019c224f63c72aa52f6a4aba2393e6bbd22b64f478" target="_blank" rel="nofollow">https://www.islandsresta…</a>  to make life easier, like living on "the Islands"
    "Mainlanders Welcome"

    Multiple SoCal locations, Sacramento area (2), Arizona, Colorado, and Hawaii. <a href="/redir?url=http%3A%2F%2Fwww.islandsrestaurants.com%2Fabout%2FSearchResult.aspx&s=397a35cd0cdd13064add811eff6e8a8cf5e7681855e5d5fabc07b4cd3652175c" target="_blank" rel="nofollow">http://www.islandsrestau…</a>

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