Islands Restaurant

My friend and I stopped in here for a much needed end of week meal.  I loved the Mojito I got, and the Grilled Veggie Tacos were great.  My friend got the Margarita Lite and the Nalu Nalu minus the bun.  We were both very happy we decided to nosh here.

We love this particular location.

The staff is friendly, good with kids, and on top of things.

Our orders came out perfect and timely, our drinks were refilled timely, and we were checked on often.

I appreciate the staff here and the quality of service.

The food is always good too.

THis review is about the costumer service for Island! The food is good too and their beer is excellent. But back to the customer service. THis place really has it down! I have only been there twice and both time I was impressed. Last night even more so. We were there for a school function (restaurant donates 20% of purchase). When we got there at 6:30pm, the place was packed and there was a 40 minute wait. It was ok, because it was all school friends. WE waited and finally were seated. When we sat down, we ordered quickly but it did take a long time for the food to come. WE did not complain because we knew the place was packed and we were enjoying ourselves. WE never once complained, but half way through the meal the manager (Jacob, I think) came to our table and apologized for our long wait! He was very nice and offered to take 50% off the tab. We said that we were ok and he did not have to do that. But he did it anyways! I would like to mention again, that we NEVER complained, so he came on his own to apologize. I thought that was great costumer service.

And PS the Tortilla Soup is great as well as the chicken wings!!! And did I mention the yummy beer??