We went with a group of 6 (8 if you count the two young kids with us) yesterday for an Easter DInner (perhaps a rather unorthodox Easter Dinner). Â
The food was delicious. Â I had the cod and chips. Â The fries were fantastic the cod was pretty tasty, and the tartar sauce was perfect (that can really make or break fish & chips, in my experience). Â It was two good sized pieces of fish and a whole bunch of fries, very generous portions. Â My wife had the guinness pulled pork which was also fantastic. Â It had rosemary in it, which was quite unique. Â Certainly some of the best pulled pork I've ever tried. Â The other folks in our party had the stuffed yorkie (yorkshire pudding), curry and risotto, and the mushroom soup. Â They all loved their food as well. Â
Overall, the food was fantastic, we were very pleased.
Unfortunately that wasn't the whole experience. Â We had a reservation, and the table was ready... considering the rest of the service we received, that was pretty impressive. Â The service was poor. Â Our waitress was beyond annoyed that there were two kids with us (though it was plenty early) and didn't hide it well. Â It took forever to get water refilled (I think at least twice I nosily sipped the last bit of water through my straw right in front of the waitress and it was still quite some time (10+ minutes) before she came with water. Â It was a good 15-20 minutes we waited once the check came, and finally to pay we had to track down the waitress to even pay. Â It was frustrating. Â It was a bit busy, but not overly so. Â
Very unimpressed with the service. Â But I think the food made up for it...
Most incompetent service I have ever experienced.
After waiting for way too long to receive menus, we were then ignored while the servers wandered around. Two tables came in after us and finally a server came out to the patio and took their orders without asking if we needed help. As she walked inside without even uttering a word to us we asked if we could order and she had the gall to say No.
Needless to say we got up, expressed our displeasure and left. I will never step foot into this establishment again. I have worked in the restaurant industry for over a decade and this is just unacceptable. F this place!!!
******I received a message from the owner Paul regarding my review. He has offered up a GC to give his establishment a 2nd chance. I find it very impressive that he reads and responds to his reviews. I have not rec'd this GC yet, but I will definitely revise my review afterwards.