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  • 0

    It was ok at best slow service and the food was horrible.....

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  • 0

    Bad service all the way around.
    We went to Johnny Malloys after Christmas shopping at Parmatown Mall.  It was a Saturday night and it was packed.  We got seated right away by the man who turned out to be our waiter.  (kinda weird how he came back to the table 30 seconds after seating us and acted like he had never seen us before but whatever)  My husband had a question about the beers they had on tap and the waiter seemed very frustrated and didn't know how to answer his question.  (I don't remember the question but it wasn't anything that hard to answer)  It took about 10 minutes to go get my husbands beer and my iced tea.  Then he was going to leave without taking our food order.  We asked nicely for him to take our order which he did. The whole night the waiter seemed to be in such a hurry and running around like a chicken with his head cut off.  Our food orders came out and my wrap sandwich was wrong.  The waiter was no where to be found so I called over the man who I assume was the manager on duty.  I told him the problem (left off two ingredients on the sandwich) and asked for the silverware that had never been brought to the table and some extra napkins.  The manager said he'd fix the sandwich but the napkins would come with the silverware.  I told him my sandwich was very sloppy and needed extra napkins, PLEASE!  I should not have had to argue with the manager to get extra napkins, especially after having my meal brought out wrong.  Never once did the manager apologize for the craziness of the night or my wrong food.  The waiter finally came back and would not directly address the problems but said he was sorry it was so crazy there that night.  (Didn't really cut it in my book)  All in all, the food wasn't terrible but the service was.  I won't be back again.

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  • 0

    I'll be back. I have heard a lot of complaints about this place. In fact we visited with a $20 gift card given to us by family member who won't even return for a free meal so what the heck - dinner for $10 out of pocket included the cash tip.

    Wife had a steak which was done perfectly and a very generous salad. I had a very good-sized burger with, honestly, the best fries I've ever had. Yes, we will return. I don't think the prices were unreasonable. The service was speedy and professional. However, one of the employees (not the waitress) asked if everything was okay and seemed stunned that we said it was great. I guess they don't get a lot of compliments.

    There was a couple complaining at the table next to us but we could not hear what the complaint was but they had three people talking with them. I would imagine it is like anywhere that you have good and bad experiences and I may followup in the future with a negative story but this time... no complaints.

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