Mama Gustos Pizzeria

I went here with my girlfriend for an afternoon early dinner. We decided to order a 14in house crust with sausage, black olives, and mushrooms. We also had an order of the cheesy breadsticks. We received the (albeit badly burnt) breadsticks after about half an hour, which was curious as we were two out of 6 total people in the restaurant. Our pizza took another 45 minutes, which to her credit, the server did profusely apologize for, stating that the cook was having a bad day.

These things are entirely understandable. But the worst part was how we watched in horror as the owner, Al, yelled at and chased out a customer from the bar section. The server confided in us that "Al likes to yell a lot." I doubt any regulars would contest that.

Regardless, the pizza was excellent, and well made, the cheese and toppings were generous, and we took quite a bit of it home with us. My suggestion is to skip the terrifying ambience, and simply order out.

Solid pizza, okay service. . I get there to pick up my order and they did greet me. However, as my order was getting picked up from the back room, you could clearly detect some friction amongst the wait staff (making comments about each other, etc). Not particularly professional.

I have to write this update since I visited again and had a completely different experience from the first.  I visited Mama Gustos with my husband, children, and my parents, who were visiting from out of town.  We went on the Sunday of Labor Day weekend, around 5 in the evening.  When we arrived, we sat down at a huge long table in the middle of the restaurant.  We were immediately asked to sit somewhere else because "the owner" didn't want our small group of 6 taking up a table for 12.  However, when looking around, there was no place for our party of 6 to sit.  They took us to a side room as an alternative, but it was dark, kinda dirty and not some place I'd like to sit with my family for a nice dinner.  We then squeezed into a booth, but ended up moving when the other party of 6 left shortly after.  Our server finally came by for our drink orders.  My mom asked for a half carafe of wine, then everyone else placed their orders.  The server seemed confused, then walked away.  A few minutes later, a woman (who seemed like the bartender), came to our table to ask us what kind of white wine we wanted.  We'd specifically asked for pinot grigio and told her that's what we wanted.  We then found out that it was the "half carafe" that had confused them.  No one there knew what a "half carafe" of wine was.  Um...ok.  That seems pretty standard?  Even so, if the server didn't know what we were talking about, why didn't she just ask?  Finally we all ordered our food and it arrived (after a LONG wait..the dining room was not at all crowded).  As it turns out, my dad's chicken parmesan was not fully cooked...the chicken was very dark brown on the outside and raw on the inside.  He was grossed out, but decided not to complain.  He simply didn't eat his meal.  Since he didn't want to say anything, I can't exactly complain about it, since we didn't give the staff an opportunity to fix the mistake.  My other complaint about the visit was that someone who clearly worked in the kitchen kept going in and out of the kitchen door.  This guy was filthy dirty from head to toe.  Dirty, greasy hair...a disgustingly dirty t-shirt and nasty, dirty pants.  Really???  

Anyway, we may go back for pizza, but not for a while.  There are plenty of other great pizza places around town and I'd rather not be reminded of this experience.  I'm just disappointed since my first experience was so great.